Avoid Sending Duplicate Content

Have you ever received the same email twice? Annoying, isn’t it?

Here are seven possible scenarios and results to be aware of to prevent sending someone the same message twice with engagement programs.

Scenarios

The email is sent from	The person is	Person gets email
A campaign in a separate, stand-alone, default program	Not a member of the default program	Yes
A campaign in a separate, stand-alone, default program	A member of the default program	No
A campaign within a default program that’s triggered from a cast within the same CEE program	A member of the default program	No
A campaign within a default program that’s triggered from a cast within the same CEE program	Not a member of the default program	Yes
A campaign within a default program that’s triggered from a cast within a different CEE program	A member of the default program	No
A campaign within a default program that’s triggered from a cast within a different CEE program	Not a member of the default program	Yes
A different CEE program using a smart stream	A member of both CEE programs	No