Understanding Facebook Offline Conversions

Facebook Lead Ads campaigns generate leads and send them to Marketo for use in marketing campaigns. However, without visibility into offline conversions, the Facebook advertiser can’t know which ads are most effective. Here’s an example.

NOTE

Example

Facebook Lead Ads runs three ads.

Ad 1 generates 20 leads
Ad 2 generates 30 leads
Ad 3 generates 50 leads

Based on these numbers alone, Ad 3 seems the most effective.

However, when looking at data on the Marketo side, a different story develops.

Ad 1 generates 10 sales
Ad 3 generates 2 sales

That means that Ad 1, despite generating fewer leads, had a 50 percent success rate, while Ad 3 was hardly effective at all.

Without offline conversions, the advertiser would probably invest more money in Ad 3. With offline conversion data, the advertiser will more likely invest in Ad 1.

You can set up Facebook Offline Conversions to send offline ad performance to Facebook.

Make sure your Facebook LaunchPoint integration is up-to-date.
Map stages in your Revenue Cycle Model to offline conversion stages on Facebook.
When a Facebook Lead is generated from a Facebook Lead Ad and reaches a mapped stage, Marketo sends offline conversion data back to Facebook several times a day via a secure, automated API. The data appears in the Facebook Ads Manager Report.

Set Up Facebook Offline Conversions