Analytics analytics

While reporting is available at dialogue level, check overall engagement using the three dashboards below.

Access each dashboard under Analytics in the left nav.

Global Performance Dashboard global-performance-dashboard

See how well your Dialogues are performing, including engagement and performance metrics (total and over a time), top performing pages, and top performing Dialogues.

View Dialogues, Conversational Flows, or all. Sort by known visitors, unknown visitors, or both. Select a preset or custom date range. Export your results via the click of a button.

Meeting Performance Dashboard meeting-performance-dashboard

See how many meetings are being booked and who they’re being booked with.

View Dialogues, Conversational Flows, or all. Select a preset or custom date range. Export your results via the click of a button.

Live Chat Performance Dashboard live-chat-performance-dashboard

View how many conversations your live sales agents had and which teams are performing the best.

View Dialogues, Conversational Flows, or all. Select a preset or custom date range. Export your results with the click of a button.

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