SFDC Sync: Deleting a Lead/Contact

Here are some of the details:

  • Marketo doesn’t automatically delete people just because leads were deleted in Salesforce. Rather a field “SFDC Is Deleted” flag is set to true. You can trigger off this field to delete in Marketo if desired.

  • Delete Person flow action. This deletes a person in MKTO but you have a choice to delete in Salesforce too.

  • Delete From SFDC flow action: This deletes a lead in SFDC but you have a choice to delete a person in Marketo as well.

  • If a lead is deleted in Salesforce (but a person is not deleted in Marketo) and then subsequently runs through the Sync with Salesforce flow action, then it would create a new lead in Salesforce.

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