Abort a Smart Campaign


For Emergency Use Only

Sometimes you launch a smart campaign and immediately realize it was a mistake. Here’s how to pull the emergency brake and stop the smart campaign mid-run.

  1. Under Marketing Activities, select your smart campaign and go to the Schedule tab.

  2. Click the Campaign Actions drop-down. Select Abort Campaign.

  3. Click Abort to confirm.


    Aborting does not undo steps already finished, it just stops more from happening. (Example: Emails can’t be undelivered.)


    Take a look at the Results tab of the smart campaign to see what actions took place before the abort. You will also find a notification with additional details.


    Want to remove a person from the flow in a trigger campaign? Check out Remove from Flow.

Always double-check your work, but this emergency brake may come in handy in the future.

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