DocumentationJourney OptimizerJourney Optimizer Guide

journeyStep events action execution fields

Last update: October 29, 2025
  • Topics:
  • Journeys
  • Reporting

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This field group will be shared by the journeyStepEvent and journeyStepProfileEvent.

If the step has an action to be processed, those fields will be added to the event payload.

actionID

ID of the action that is being executed.

Type: string

actionName

Name of the action. If no name has been set, the stepName will be taken.

Type: string

actionType

Type of the action.

Type: string

actionParameterized

Indicates if the action is parameterized or not.

Type: boolean

actionExecutionTime

The amount of time (in milliseconds) taken to execute a current action.

Type: long

The actionExecutionTime field represents the total time (in milliseconds) taken to execute the action, including both the time the request spent waiting in the queue (if throttling is configured and the rate limit is reached) and the actual execution time (including network latency to the external endpoint).

The Timestamp field indicates the end time of the action execution. To determine when the profile entered the custom action node, subtract actionExecutionTime from Timestamp.

For example if Timestamp is “2025-02-04 09:39:03 UTC” and actionExecutionTime is 1,813,227 ms (~31 minutes), the profile entered the node at approximately “2025-02-04 09:08:32 UTC”.

actionExecutionError

Type of error that happens when the action is called.

Type: string

Values:

  • http
  • capping
  • timeout
  • error

actionExecutionErrorCode

Code for action execution error. Present if the error has a code, such as an HTTP one.

Type: string

actionExecutionOriginError

A timeout can occur, in two cases:

  • at the first attempt an action is executed. In this case, the execution is not finished, so there is no underlying error
  • on a retry: in this case, the actionExecOrigError/actionExecOrigErrorCode describes the error encountered on the attempt before the retry.

For instance, an email is being sent and an HTTP 500 error is returned at the first attempt. The fetch is retried, but the duration of the 2 attempts exceeds the timeout. Then the action execution is tagged as timedout. The action part will look like:

    ...
    "actionId": "myActionId",
    "actionName": "My mail sending",
    "actionType": "acsRestAction",
    "actionParameterized": true,
    "actionExecError": "timedout",
    "actionExecOrigError": "http",
    "actionExecOrigErrorCode": "500"

Type: string

actionExecutionOriginCode

Error code of the actionExecOrigError.

Type: string

actionOriginEndpoint

URI of the custom action endpoint used in the action.

Type: string

actionOriginMethod

This describes the method used in the HTTP request (GET or POST).

Type: string

actionOriginIsMTLS

This describes whether MTLS is enabled for the endpoint.

Type: boolean

actionIsProxy

This describes whether an HTTP proxy with defined IP address range is used for the call.

Type: boolean

actionExecutionOriginStartTime

This describes the timestamp at which the HTTP request is initiated. In case of a retry, this is the timestamp at which the final retry attempt is initiated. The timestamp uses ISO8601 format in UTC time zone.

Note that this timestamp will typically be slightly after the profile enters the custom action node, or significantly after it enters the node in case of throttling.

Type: timestamp

actionExecutionOriginTime

This describes the response time of the HTTP call. In case of retry, this is the time taken by the final retry attempt. It measures the time from when the HTTP request is initiated to when the complete response is returned from the server. Note that this excludes any time spent waiting in the queue in case of throttling.

Type: long

actionIsThrottled

This describes whether throttling is enabled for the endpoint.

Type: boolean

actionWaitTime

This describes when the configured rate limit is hit for a throttled endpoint, calls are queued and processed at the configured rate. This field reports the amount of time the call spent waiting in the queue before being executed. Only specified if actionIsThrottled == true.

Type: long

actionBusinessType

Indicates the type of action.

Values:

  • builtin

    • ACS Email
    • ACS SMS
    • ACS Push
  • customer

    • Epsilon
    • …

Type: string

deliveryJobID

This describes the delivery Job Id for the batch Journey.

Type: string

batchDeliveryID

This describes the delivery Id for the batch Journey.

Type: string

fromSegmentTrigger

This describes if the Batch Journey is triggered from Audience Segment.

Type: boolean

actionSchedulerCount

Count of scheduler notification requests sent to the scheduler service during the step processing.

Type: long

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