Global Report


If custom queries are made through APIs when using Query service, please expect some delay for your reports.

Use the Global report to measure the impact of your journeys and deliveries over a selected time period.

  • If you want to target a journey or deliveries in the context of a journey, from the Journeys menu, access your journey and click the Global report icon. You can then find the Journey, Email and Push Global report.

  • If you want to target a specific delivery, from the Global view of the Executions tab of your messages, select Global Report from the advanced menu of your selected delivery.

  • If you want to switch from the Global report to the Live report for your delivery, click Live view from the tab switcher.

Customize dashboard

Each reporting dashboard can be modified by changing the time period and resizing or removing widgets. Changing the widgets only impacts the current user’s dashboard. Other users will see their own dashboards or the ones set by default.

  1. From your Global report, select a Start and End time to target specific data.

  2. Choose if you want to exclude test events from your reports with the toggle bar. For more information on test events, refer to this page.

    Note that the Exclude test events option is only available for Journey reports.

  3. Click Modify to start customizing your dashboard.

  4. Adjust the widgets size by dragging its bottom-right corner.

  5. Click Remove to remove any widget you don’t need.

  6. Once you are satisfied with the display order and the size of your widgets, click Save.

Your dashboard is now saved. Your different changes will be reapplied for a later use of your live reports. If needed, use the Reset option to restore the default widgets and widgets’ order.

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