Adobe Experience Platform is continuously enhanced to meet the needs of all types of users and adhere to the worldwide standards that include individuals with visual, auditory, mobility, or other impairments. This document outlines custom accessibility solutions within the Experience Platform user interface.
The Experience Platform user interface meets required contrast ratios for normal text, graphics, and UI components. The colors of the user interface have also been chosen to support accessibility for all users, including those with visual disabilities.
In Platform, UI elements that are clickable or actionable with a pointer can also be engaged using a keyboard. This includes the left navigation, video players, tables, and more.
Experience Platform strives to meet international accessibility standards, including the Web Content Accessibility Guidelines 2.1 Level A and Level AA and the Web Accessibility Initiative - Accessible Rich Internet Applications (WAI-ARIA) web standards.
The left navigation within the Experience Platform UI is keyboard-accessible and provides color contrast in normal, hover, and selection states that meet accessibility standards.
From the Home screen, users can tab into the left navigation. Selecting Shift + Tab returns the user to the Home screen.
With the left navigation in focus, Tab takes users to the expand and collapse interaction. The ability to expand or collapse the left navigation is activated with Enter (Return).
With the left navigation in focus, up and down arrow keys navigate to each item in the navigation and cycle continuously (in other words, the focus does not shift away until the user tabs away from the left navigation). Focus is shown for navigation items when selected. The current selection is shown with a highlight and bolded text. When selecting a left navigation item, Enter (Return) opens the selected UI item in the right panel, however focus remains in left-navigation until the user tabs away.
Some features within Platform are not enabled for all users. These items appear in the navigation but are not able to be selected. When navigating with a keyboard, these items are skipped during arrow navigation and cannot be selected using Enter (Return).
Videos can be viewed within Experience Platform by using keyboard navigation to highlight and select an available video link. This opens an embedded video dialog within the Platform UI.
The embedded video dialog can also be navigated using the keyboard. The following table outlines the complete keyboard navigation available for the embedded video dialog.
|Dialog Element||Keyboard accessibility||Description|
|Play & Pause||Tab
|Use Tab to set focus on play button. Spacebar begins video playback and pauses video playback.|
|When video is playing, use Tab to focus scrubber. With the scrubber in focus, left and right arrow keys skip video playback ahead and back 5 seconds, respectively.|
|Use Tab to focus the mute volume element. Use spacebar to mute or unmute video playback.|
|Use Tab to focus on volume element. Left and right arrow keys move volume up and down, respectively.|
|Closed Captions (“cc”)||Tab
|Tab to Closed Captions (“cc”) element. Use Enter to open the menu, and up and down arrow keys to select a language for captions. Enter confirms your selection.|
|Use Tab to focus the Quality element. Use Enter to open the menu and the up and down arrow keys to select video quality. Enter confirms your selection.|
Spacebar or Enter
|Use Tab to focus the full-screen element. Use spacebar or Enter to activate full-screen view. Escape (“esc”) exits full-screen mode.|
Spacebar or Enter
|Use Tab to focus the close button. Use spacebar or Enter key to exit the video dialog.|
At any time during playback, the escape (“esc”) key can be used to close the embedded video dialog.
In Experience Platform, all file selection drag-and-drop zones are keyboard-accessible. Using Tab to highlight Choose files and using Enter or spacebar to select it invokes the operating system’s file selection UI.
After a file has been uploaded, a delete icon becomes keyboard-navigable to remove the selected file and upload a new one. Users can use Tab to focus on the delete icon and Enter or spacebar to select it. Once the file is removed, Choose files is automatically in focus and able to be selected.
Alternatively, if the file that is uploaded is not in the correct format, an error icon is displayed along with an error message and the Choose files button is in focus and selectable.
Using a mouse to select the drag-and-drop zone also invokes the file selection UI, or a mouse user can select a file and drag onto the zone to begin uploading.
All tables within the Experience Platform user interface are keyboard-accessible. Browsing and interacting with table rows and columns is possible through a series of keyboard shortcuts:
|HOME (Function + left arrow)||When row focused, takes users to the first item in the row|
|END (Function + right arrow)||When row focused, takes users to the last item in the row|
|Page up||Traverses 10 rows up in the table (per page)|
|Page down||Traverses 10 rows down in the table (per page)|
|Control + HOME||Goes to first row in table|
|Control + END||Goes to first wor in table per page|
The Schema Editor UI is made accessible by the following functionality:
When using the Segment Builder UI to create, edit, and interact with segments within Experience Platform, the following features improve accessibility:
The following accessibility features are available in the Query Service editor:
When browsing the System View in Sources and Destinations, the following functionality improves accessibility: