Checking DNS Record Status check-dns-record-status
Learn how to determine whether your DNS settings are properly resolving by using Cloud Manager.
DNS Records Status status
A custom domain name can not serve live traffic until the DNS resolves correctly. Within Cloud Manager you can determine whether your domain name is properly resolving to your AEM as a Cloud Service website.
Requirements requirements
You must fulfill these requirements before checking a DNS record status using Cloud Manager.
- You must have already configured the DNS settings for your custom domain name as described in the document Configuring DNS Settings.
How to Check DNS Record Status how-to
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Log into Cloud Manager at my.cloudmanager.adobe.com and select the appropriate organization and program.
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Navigate to the Environments screen from the Overview page.
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Click Domain Settings in the left navigation panel.
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Click the Status icon for the domain name.
Cloud Manager performs a DNS lookup for your domain name and displays it current status.
Cloud Manager will automatically trigger a DNS lookup when your custom domain name is first successfully verified and deployed. For subsequent attempts, you must actively select the Resolve Again icon next to the status.
DNS Statuses in Cloud Manager statuses
A custom domain can have one of the following statuses in Cloud Manager.
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DNS status not detected - DNS status will not be detected until your custom domain name has been successfully verified and deployed.
- This status is also observed when your custom domain name is in the process of deletion.
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DNS Resolves Incorrectly - This indicates that either the DNS records configuration has not resolved or is erroneous.
- See Configuring DNS Settings to learn more.
- When ready, you must select the Resolve Again icon next to the status.
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DNS Resolution In Progress - The resolution is in progress.
- This status is typically seen after you select the Resolve Again icon next to the status.
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DNS Resolves Correctly - Your DNS settings are properly configured.
- Your site is serving visitors.
Next Steps next-steps
Congratulations! You have successfully configured your custom domain for use with Cloud Manager. Please see the document Managing Custom Domain Names for details on how to manage your custom domain names using Cloud Manager.