Adobe Experience Manager 6.5 Latest Service Pack Release Notes

Last update: March 6, 2025

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Release information

ProductAdobe Experience Manager 6.5
Version6.5.16.0
TypeService Pack release
DateThursday, February 23, 2023
Download URLSoftware Distribution

What is included in Experience Manager 6.5.16.0

Experience Manager 6.5.16.0 includes new features, key customer-requested enhancements, bug fixes, and performance, stability, and security improvements that are released since the initial availability of 6.5 in April 2019. Install this service pack on Experience Manager 6.5.

A key improvement in Dynamic Media is the following:

New protocol DASH (Dynamic Adaptive Streaming over HTTP) launched for adaptive bitrate streaming in Dynamic Media video delivery (with CMAF [Common Media Application Format] enabled).

  • Adaptive streaming (DASH/HLS) ensures better end user viewing experience for videos.
  • DASH is the international standard protocol for adaptive video streaming and is widely adopted in the industry.

Assets

  • Connected Assets: When you enable the Smart Crop options for images on remote DAM, upload images to a folder, and sync the folder to local sites, the folder does not open on the local Sites deployment. (NPR-39912)
  • While sorting a collection by name, the list view is not working appropriately (ASSETS-19401)
  • When a large media file (JPEG) is uploaded to Collections, Experience Manager stops responding. (ASSETS-19387)
  • In the content tree pane, the displayed asset name is incorrect as the location of the asset is not rendered appropriately. (ASSETS-18870)
  • While sharing a Collection using a link, the data in the URL mismatches between the shuffle of card view and list view. (ASSETS-18758)
  • When you perform an omnisearch by using a filter on the folder type, the search results are inconsistent. (ASSETS-18227)
  • The dam:size property is not updated after XMP writeback, which results in incorrect information being returned from the /platform/path/to/asset.jpg;resource=metadata API. (ASSETS-17631)
  • Unclosed resource resolver on all Experience Manager instances. (ASSETS-16904)
  • Unable to create a version for an asset even if you are assigned the create and modify permissions. (ASSETS-15956)
  • The move button is disabled randomly while moving an asset from one point to another. (ASSETS-14889)
  • Screen readers are unable to identify headings, as the text is not defined inside heading tags but as the general text. (ASSETS-6924)
  • The alternative text under the image is not mandatory but the text displayed under the image is repetitive with a Type attribute. (ASSETS-6915)

Assets - Dynamic Media

  • Form element does not contain label. With screen readers such as NVDA and JAWS, Form label information is not announcing properly. (CQ-4344078)

  • Drop-downs are not getting closed when the Escape key is used on a keyboard. (CQ-4344077)

  • The Information icon (the letter “i”) that appears for the inline error suggestion after an invalid input is given, is not accessible using a keyboard. (CQ-4344076)

  • getManifestURI returns null due to a JCR property being read as toString instead of getString. (ASSETS-18674)

  • SmartCrop video component is not behaving correctly. The component is carrying-out playback instead of streaming, and VTT calls are failing, giving a 404 error. (ASSETS-18468)

  • Selecting Properties on an asset’s Viewer page causes a null pointer exception. (ASSETS-18420)

  • Experience Manager user interface changes for DASH streaming that includes the following:

    • having a visible CMAF field in the Video Profile editor.
    • having the video upload process send a CMAF flag.
    • the options auto, hls, and dash are now available in the playback drop-down list in the Viewer Preset editor’s Behavior tab.
      (ASSETS-17428)

  • In Navigation, when you select Assets > Files > Create > Carousel Set, the picture icon is overlapped with “Slide 1” text string. (ASSETS-18578)

  • Unpublished assets are published again. (ASSETS-16428)

  • Experience Manager Author goes down due to a load issue, prompting the creation of a synthetic alert. (ASSETS-15937)

  • In the Dynamic Media General Settings page, an untranslated error message Failed to fetch data appears. (ASSETS-15617)

Forms

Forms Key Features

  • Headless Adaptive Forms enable your developers to create, publish, and manage interactive forms that can be accessed and interacted with through APIs, rather than through a traditional graphical user interface.

  • Adaptive Forms Core Components are a set of 24 open-source, BEM-compliant components that are built on the foundation of the Adobe Experience Manager WCM Core Components. These components are open-source and provide developers the ability to easily customize and extend these components to match the specific needs of their organization. Anyone with existing skills to customize WCM Core components can easily customize and style these components.

  • The Reader Extension service on OSGi now provides separate options to enable import and export usage rights on a PDF to import or export data in Adobe Acrobat Reader. (NPR-39909)

Forms Fixes

  • When using an Assign task step to send a notification for an assigned task, two emails are sent instead of one to the assigned individual. (NPR-40078)

  • When a user hides the table headers, it causes the previously set column width to be unset, and all columns retain the same width. (NPR-40063)

  • In case you change the default password of the admin user from admin, while performing the Prepare Adobe Experience Manager Server For DSC deployment check on the AEM Forms JEE service pack it fails. (NPR-40062) and (NPR-39387)

  • The OutputService and AssemblerService APIs, fail to convert PDF Form to PDF/A. (NPR-39990)

  • The AssemblerService not able to convert PDF to PDF/A. When a user converts PDF to PDF/A, the following error occurs: PDFAConformance isCompliant="false" compliance="PDF/A-1b" resultLevel="Summary" ignoreUnusedResources="true" allowCertificationSignatures="true"> <Violation count="6" key="PDFA_CS_001_NOT_DEVICE_INDEPENDENT" description="ColorSpace is not device independent. (NPR-39956)

  • When server-side validation fails for a GuideSubmitServlet API call, the errors are not returned in the response sent to the client. (NPR-39925)

  • After upgrading to AEM 6.5.15.0 Service Pack on Windows server, the user encounters multiple error messages, and the email service is not working. (NPR-39919)

  • When you upgrade to AEM 6.5.14.0 and use importData service to merge PDFs with XML, the following error occurs: Caused by: java.lang.NoSuchMethodError: com.adobe.xfa.form.FormModel.isXFABarcode(Lcom/adobe/xfa/Node;)Ljava/lang/Boolean. (NPR-39807)

  • When user installs Document Security Office extension, following issues occur:

    • Microsoft® Excel crashes frequently.
    • While opening a secured document, the Document security office extension is not detected as installed on a machine. Instructs the user to download and install the security extension. (NPR-39768)

  • After a user upgrades to AEM 6.5.15.0 Service Pack, the PostScript-to-Pdf conversion is not working. (NPR-39765) and (NPR-39764)

  • When user tries to open the tour screen after opening an Adaptive Form, it fails with a NullPointer exception:[172.17.0.1[1662032923933]GET/libs/fd/af/content/editors/form/tour/content.htmlHTTP/1.1]com.day.cq.wcm.core.impl.WCMDebugFilterException:org.apache.sling.api.scripting.ScriptEvaluationException:" (NPR-39654)

  • In Windows, when user enables high contrast black settings, the HTML5 Forms content become unclear when rendered as an HTML preview in the browser. (NPR-39018)

  • When the user attempts to add metadata, the Save button becomes non-functional for both the Draft and Submission components. (CQ-4349601)

  • After upgrading to AEM 6.5.15.0 Service Pack, the redirection of relative URLs no longer works in the Visual Editor. (NPR-39947)

  • When a user upgrades to AEM 6.5.15.0 Service Pack, the redirection stops working with Internet Explorer. (CQ-4351745)

  • After a user upgrades to AEM 6.5.15.0 Service Pack, HTML heading tag is not recognized. HTML code for the heading tag is displayed as text in the HTML form. (NPR-39915)

  • When the user tries to submit an Adaptive Form, a typecast error occurs: ERROR [10.207.64.167 [1668589530607] POST /app/LS4/content/forms/af/revalidate/jcr:content/guideContainer.af.submit.jsp HTTP/1.1]( NPR-39809)

  • When a user previews a Document of Record using the Send Email submit action, it is not displayed correctly. The mail template embeds in the preview of the Document of Record. (CQ-4352155)

  • When a user previews an Adaptive Form as an HTML on Microsoft® Edge browser with IE compatibility mode, it is not displayed correctly. (CQ-4352216)

  • The dictionary must include new locales with special characters, such as underscores or hyphens, to enable translation. (NPR-40088)

After installing the AEM 6.5.16.0 Forms add-on service pack, customers were facing the below listed issues. So, an updated version of AEM 6.5.16.0 Forms add-on service pack - 6.0.914 is released. Adobe recommends using the updated service pack:

  • When a user tries to create Adaptive form with a user in the forms-users group, the option to select any template is not present and the error similar to the following occurs:
    internal server error: java.lang.NullPointerException
    at com.adobe.aem.formsndocuments.servlet.ThemeClientLibraryDataSourceServlet.lambda$getThemeClientLibCategoryList$3(ThemeClientLibraryDataSourceServlet.java:76)
    at java.base/java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:176)
    at java.base/java.util.Iterator.forEachRemaining(Iterator.java:133) (FORMS-7629)
  • The changes made in the code editor rules are not getting saved. (FORMS-7532)

Integrations

Sites

  • Current cq-wcm-core artifactory release does not have the POM. (SITES-10983)
  • The rollout preview action should not list the page to be created. (SITES-10355, CQ-4266213)
  • Rollout after MSM detach recreates the detached page. (SITES-9841)
  • Creating a launch is timing out; user must wait many minutes on a loading screen before the request times out. (SITES-9051)
  • The Rollout Page user interface is displaying non-existent parent page paths. You can roll out the page with a success message, but the child page is not rolled out due to the parent page never getting rolled out in the first place. (SITES-8621)

Sites - Core Components

  • Centralize the link processing on e-mail pages so that model customizations are not needed anymore. (SITES-9002)

Sites - Admin User Interface

  • CSV Export is not exporting all the pages under the selected page. (SITES-9390)

Sites - Content Fragments

  • Unable to print a content fragment’s JSON. The reason is because the GraphQL query cannot be generated when you open the content fragment’s Preview page. (SITES-8619)
  • When reopening the Content Fragment Model Editor, all Date and Time fields are defaulting to Date & Time type. (SITES-8401)

Sites - Experience Fragments

  • You are unable to move an Experience Fragment to another folder even if the template is listed under allowed templates. (SITES-8601)
  • (SITES-7989)

Sites - Page Editor

  • Update dependencies for the resource resolver improvement made in SITES-8464 in which page rendering in Authoring mode created a high number of TemplatedResourceImpl objects. (SITES-9350)

Sling

  • Experience Manager is deadlocked on startup. (NPR-39832)
  • When many vanity paths are present in Experience Manager’s version storage, Experience Manager fails to start. (NPR-38955)

Translation projects

  • In MicrosoftTranslationServiceImpl, the query string parameter Category is incorrect. (NPR-39828)
  • Creating a translation project displays the error Master page resource does not exist; the translation project is not created. (NPR-39762)
  • Unable to set a due date on a translation project that uses a human translation connector. (NPR-39593)

User interface

  • When changing to a smaller resolution, the DatePicker does not display, and the AM/PM select does not display or change visibly. (NPR-39948)
  • When minify js (minimization of JavaScript) is used, it does not process the minification due to a parsing error. (NPR-39650)
  • Tag field (/libs/cq/gui/components/coral/common/form/tagfield) conflicts with timeline. (CQ-4350751)