- Commerce Tutorials
- Getting Started
- Commerce Cloud
- Commerce for Developers
- Commerce for Business Users
- 1.1 - Admin Menus
- 1.2 - Data Grids
- 1.3 - Scopes, Sites, and Stores
- 1.4 - Store Views and Caches
- 1.5 - Admin User Accounts and Roles
- 1.6 - Role Scopes
- 1.7 - Business Settings
- 2.1 - Categories
- 2.2 - Category Landing Pages
- 3.1 - Product Types and Options
- 3.2 - Product Settings
- 3.3 - Product Attributes
- 3.4 - Product Attribute Sets
- 3.5 - Create a Simple Product
- 3.6 - Configurable Attributes
- 3.7 - Import/Export Products
- 3.8 - Gift Cards
- 4.1 - Layered Navigation
- 4.2 - Arrange Product Categories
- 5.1 - Storefront Experience
- 5.2 - Customer Management
- 5.3 - Email Communications
- 5.4 - Global Reference Architecture
- GraphQL and REST
- Adobe Developer App Builder
- Store Administration
- Customer Management
- Catalog Management
- Content Management
- Marketing Tools
- Orders and Fulfillment
- B2B for Adobe Commerce
- Tools and External services
- MBI
- Commerce Upgrades
- Backend Development
- Frontend Development
- PWA Studio
Seller-Assisted Shopping
Customers sometimes need assistance to complete a purchase. Some customers like to shop online, but might prefer to order by phone. You can offer immediate assistance to both guests and customers who have registered for an account with your store.
Who is this video for?
- Sales managers
- Customer Service Representatives
Video content
Additional resources
- Provide Shopper Assistance - Commerce Stores and Purchase Experience Guide
- Shopping assistance - Commerce Stores and Purchase Experience Guide
Business.Adobe.com resources
Resources
Adobe Account
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