ACSD-54885: Exception during multiple address checkout when admin logs in as customer

Last update: 2024-01-18
  • Created for:
  • Admin
    Developer

The ACSD-54885 patch fixes the issue where an error occurs during multiple address checkout when the admin is using the Login as Customer functionality. This patch is available when the Quality Patches Tool (QPT) 1.1.43 is installed. The patch ID is ACSD-54885. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.6-p1

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.2 - 2.4.6-p3
NOTE

The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.

Issue

An error occurs during multiple address checkout when the admin is using the Login as Customer functionality.

Steps to reproduce:

  1. Ensure that Login as Customer is enabled. Go to Admin > Stores > Configurations > Advanced > Admin > Admin Actions > Logging > Login as Customer.

  2. Create a simple product.

  3. Create a new customer account with an address.

  4. Go to the customer account in the backend:

    • Go to the Account Information tab, and set Allow remote shopping assistance = Yes.
    • Click Login as Customer.
  5. Add the product to the cart and proceed to Checkout with multiple addresses.

  6. Update the product quantity.

  7. Try to go back to the shopping cart.

Expected results:

You are able to update the cart and use multiple address checkout.

Actual results:

You get the following error when going back to the shopping cart.

report.CRITICAL: Error: Call to a member function getCustomer() on null in magento2ee/app/code/Magento/LoginAsCustomerLogging/Observer/LogUpdateQtyObserver.php:88

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.

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