ACSD-50368: Customers group_id is ignored when a customer is created via Async REST API or Async Bulk REST API

Last update: 2023-10-02
  • Topics:
  • REST
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  • Created for:
  • Admin

The ACSD-50368 patch fixes the issue where customers group_id is ignored when a customer is created via Async REST API or Async Bulk REST API. This patch is available when the Quality Patches Tool (QPT) 1.1.33 is installed. The patch ID is ACSD-50368. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.7.

Affected products and versions

The patch is created for Adobe Commerce version:

  • Adobe Commerce (all deployment methods) 2.4.4

Compatible with Adobe Commerce versions:

  • Adobe Commerce (all deployment methods) 2.4.3 - 2.4.4-p4

The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.


Customers group_id is ignored when a customer is created via Async REST API or Async Bulk REST API.


Configure RabbitMQ for processing queues:

bin/magento setup:config:set --amqp-host=services --amqp-port=5672 --amqp-user=guest --amqp-password=guest
bin/magento setup:upgrade --keep-generated

Steps to reproduce

  1. Use an Async Rest API request to create a customer:

    curl --location 'https://site.test/rest/default/async/V1/customers' \
    --header 'Authorization: Bearer eyJraWQiOiIxIiwiYWxnIjoiSFMyNTYifQ.eyJ1aWQiOjEsInV0eXBpZCI6MiwiaWF0IjoxNjc5NDMzNzcxLCJleHAiOjE2Nzk0MzczNzF9.xau6KyILrkdCY_8K8aMlH4TmqcCXdH4Zcst_CLhdxYY' \
    --header 'Content-Type: application/json' \
    --header 'Cookie: PHPSESSID=844fltmqq1g15qe4ju3l00tiai' \
    --data-raw '{
        "customer": {
            "email": "foo@bar.test",
            "firstname": "Test",
            "lastname": "User",
            "group_id": 2
  2. A similar response is returned:

        "bulk_uuid": "b101ddcb-b7fd-4208-a2a6-2e84c9e61bcd",
        "request_items": [
                "id": 0,
                "data_hash":   "6e718a93b02a30a98cb994d1c4e8cf1eeedcb962f384e4a463c"   ,
                "status": "accepted"
        "errors": false
  3. Check the status of this asynchronous request:

    curl --location 'https://site.test/rest/default/V1/bulk/b101ddcb-b7fd-4208-a2a6-2e84c9e61bcd/detailed-status' \
    --header 'Authorization: Bearer eyJraWQiOiIxIiwiYWxnIjoiSFMyNTYifQ.eyJ1aWQiOjEsInV0eXBpZCI6MiwiaWF0IjoxNjc5NDMzNzcxLCJleHAiOjE2Nzk0MzczNzF9.xau6KyILrkdCY_8K8aMlH4TmqcCXdH4Zcst_CLhdxYY' \
    --header 'Cookie: PHPSESSID=844fltmqq1g15qe4ju3l00tiai

Expected results:

The group_id is correctly set to 2 for the new customer.

Actual results:

The group_id is set to default 1 for the new customer.

    "operations_list": [
            "id": 0,
            "bulk_uuid": "b101ddcb-b7fd-4208-a2a6-2e84c9e61bcd",
            "topic_name": "",
            "serialized_data": null,
            "result_serialized_data": "{\"id\":4,\"group_id\":1,\"created_at\":\"2023-03-21 22:01:09\",\"updated_at\":\"2023-03-21 22:01:09\",\"created_in\":\"Default Store View\",\"email\":\"foo@bar.test\",\"firstname\":\"Test\",\"lastname\":\"User\",\"store_id\":1,\"website_id\":1,\"addresses\":[],\"disable_auto_group_change\":0,\"extension_attributes\":{\"is_subscribed\":false}}",
            "status": 1,
            "result_message": "Service execution success Magento\\Customer\\Model\\AccountManagement\\Interceptor::createAccount",
            "error_code": null
        "user_type": 2,
        "bulk_id": "b101ddcb-b7fd-4208-a2a6-2e84c9e61bcd",
        "description": "Topic",
        "start_time": "2023-03-21 22:01:09",
        "user_id": 1,
        "operation_count": 1

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Quality Patches Tool: Search for patches in the Quality Patches Tool guide.

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