MDVA-39923: Search by SKU in B2B quick order functionality is case-sensitive

Last update: 2023-08-21
  • Created for:
  • Admin

The MDVA-39923 patch fixes the issue where customers get an error when they search the order by SKU in B2B quick order functionality with a different case than the one with which the name is saved. This patch is available when the Quality Patches Tool (QPT) 1.1.2 is installed. The patch ID is MDVA-39923. Please note that the issue is scheduled to be fixed in Adobe Commerce 2.4.4.

Affected products and versions

The patch is created for Adobe Commerce version:

Adobe Commerce (all deployment methods) 2.4.1-p1

Compatible with Adobe Commerce versions:

Adobe Commerce (all deployment methods) 2.4.1 – 2.4.2-p2


The patch might become applicable to other versions with new Quality Patches Tool releases. To check if the patch is compatible with your Adobe Commerce version, update the magento/quality-patches package to the latest version and check the compatibility on the Quality Patches Tool: Search for patches page. Use the patch ID as a search keyword to locate the patch.


Searching by SKU in B2B quick order functionality is case-sensitive and shows an error when a different case is used than the one with which the SKU is saved.


B2B modules are installed.

Steps to reproduce:

  1. Log in to the admin and go to Stores > Configuration > B2B.
  2. Enable Shared Catalog and Quick Order.
  3. Create a product with uppercase SKU, e.g., TEST20-1234
  4. Assign created product to the Shared Catalog.
  5. Log in as a customer and click on Quick Order.
  6. Enter the SKU in lowercase, e.g., test20-1234.

Expected results:

The product should be found irrespective of the case used.

Actual results:

The following error message is received: 1 product(s) require(s) your attention.

Apply the patch

To apply individual patches, use the following links depending on your deployment method:

To learn more about Quality Patches Tool, refer to:

For info about other patches available in QPT, refer to Patches available in QPT in our developer documentation.

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