Customer account scope

Last update: 2023-07-31
  • Created for:
  • Beginner

The header of every page in your store extends an invitation for shoppers to Log in or register for an account with your store. Customers who open an account enjoy a range of benefits, including:

  • Create customer account - Visitors can create a customer account so that they can use the storefront as a registered customer.
  • Create a company account Depending on the configuration, a visitor to your store can choose to create a company account. For more information, see B2B for Adobe Commerce.
  • Faster checkout — Registered customers move through checkout faster because much of the information is already in their accounts.
  • Self-service — Registered customers can update their information, check the status of orders, and even reorder from their accounts.

Customers can access their account by clicking the My Account link in the header of the store. From their account, customers can view and modify information, including past and current addresses, billing and shipping preferences, newsletter subscriptions, wishlist, and more.

My Account

Set the scope of customer accounts

The scope of customer accounts can be limited to the website where the account was created, or shared with all websites and stores in the store hierarchy.


If the website is excluded from the customer group, the customer is not allowed to log in to the website when the scope of customer accounts is limited to the website or shared with all websites. See Create a customer group for more information about excluding websites from groups.

  1. On the Admin sidebar, go to Stores > Settings > Configuration.

  2. In the left panel, expand Customers and choose Customer Configuration.

  3. Expand the Account Sharing Options section.

    Account Sharing Options
  4. Set Share Customer Accounts to one of the following:

    Option Description
    Global Shares customer account information with every website and store in the installation.
    Per Website Limits customer account information to the website where the account was created.

    If necessary, clear the User system value checkbox to make the change.

  5. When complete, click Save Config.


    When Global is selected the customer information in My Account (addresses and account information such as contact details) is shared.

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