DocumentationCommerceConfiguration Reference

Sales > Gift Cards

Last update: October 31, 2024
  • Topics:
  • Configuration
  • Gift

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To access the store configuration settings, choose Stores > Settings > Configuration from the Admin sidebar.

Gift Card Email Settings

Gift Card Email Settings

FieldScopeDescription
Gift Card Notification Email SenderStore ViewIdentifies the store contact that appears as the sender of the gift card notification email. Default value: General Contact
Gift Card Notification Email TemplateStore ViewDetermines the template that is used for the gift card notification email.

Gift Card General Settings

Gift Card General Settings

FieldScopeDescription
RedeemableGlobalDetermines if the holder of the gift card can redeem its value for cash. Options: Yes / No.
Lifetime (days)GlobalDetermines the number of days that the card is valid. If left blank, the card does not expire.

Important: In some places, it is illegal to set an expiration data on gift cards. Check your local laws before setting a lifetime for your gift cards.
Allow Gift MessageStore ViewDetermines if the option to include a gift message is available to customers who purchase a gift card. Options: Yes / No.
Gift Message Maximum LengthStore ViewDetermines the maximum number of characters allowed in a gift card message. Default value: 255
Generate Gift Card Account when Order Item isGlobalDetermines if a gift card account is generated when a customer places an order, or when the order is invoiced. Options: Ordered / Invoiced

Email Sent from Gift Card Account Management

Email Sent from Gift Card Account Management

FieldScopeDescription
Gift Card Email SenderStore ViewIdentifies the store contact that appears as the sender of the gift card email. Default value: General Contact
Gift Card TemplateStore ViewDetermines the template that is used for the gift card email.

Gift Card Account General Settings

Gift Card Account General Settings

FieldScopeDescription
Code LengthGlobalDetermines the length of the gift card code.
Code FormatGlobalDetermines the format of the gift card code. Options: Alphanumeric / Numeric
Code PrefixGlobalDefines any prefix added to the beginning of the code.
Code SuffixGlobalDefines any suffix added to the end of the code.
Dash Every X CharactersGlobalIf you want to include dashes in the code, determines the number of characters between each dash.
New Pool SizeGlobalDetermines the size of the new code pool to be generated.
Low Code Pool ThresholdGlobalDetermines the number of records in the code pool that triggers an alert that the pool needs to be replenished.
GenerateGlobalClick to generate the list of gift card codes.
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