Sales > Gift Cards
Exclusive feature only in Adobe Commerce (Learn more) |
To access the store configuration settings, choose Stores > Settings > Configuration from the Admin sidebar.
Gift Card Email Settings

Field |
Scope |
Description |
Gift Card Notification Email Sender |
Store View |
Identifies the store contact that appears as the sender of the gift card notification email. Default value: General Contact |
Gift Card Notification Email Template |
Store View |
Determines the template that is used for the gift card notification email. |
Gift Card General Settings

Field |
Scope |
Description |
Redeemable |
Global |
Determines if the holder of the gift card can redeem its value for cash. Options: Yes / No . |
Lifetime (days) |
Global |
Determines the number of days that the card is valid. If left blank, the card does not expire.
Important: In some places, it is illegal to set an expiration data on gift cards. Check your local laws before setting a lifetime for your gift cards. |
Allow Gift Message |
Store View |
Determines if the option to include a gift message is available to customers who purchase a gift card. Options: Yes / No . |
Gift Message Maximum Length |
Store View |
Determines the maximum number of characters allowed in a gift card message. Default value: 255 |
Generate Gift Card Account when Order Item is |
Global |
Determines if a gift card account is generated when a customer places an order, or when the order is invoiced. Options: Ordered / Invoiced |
Email Sent from Gift Card Account Management

Field |
Scope |
Description |
Gift Card Email Sender |
Store View |
Identifies the store contact that appears as the sender of the gift card email. Default value: General Contact |
Gift Card Template |
Store View |
Determines the template that is used for the gift card email. |
Gift Card Account General Settings

Field |
Scope |
Description |
Code Length |
Global |
Determines the length of the gift card code. |
Code Format |
Global |
Determines the format of the gift card code. Options: Alphanumeric / Numeric |
Code Prefix |
Global |
Defines any prefix added to the beginning of the code. |
Code Suffix |
Global |
Defines any suffix added to the end of the code. |
Dash Every X Characters |
Global |
If you want to include dashes in the code, determines the number of characters between each dash. |
New Pool Size |
Global |
Determines the size of the new code pool to be generated. |
Low Code Pool Threshold |
Global |
Determines the number of records in the code pool that triggers an alert that the pool needs to be replenished. |
Generate |
Global |
Click to generate the list of gift card codes. |