Sales > Gift Cards

Adobe Commerce feature Exclusive feature only in Adobe Commerce (Learn more)

To access the store configurations settings, choose Stores > Settings > Configuration from the Admin sidebar.

Gift Card Email Settings

Gift Card Email Settings

Field Scope Description
Gift Card Notification Email Sender Store View Identifies the store contact that appears as the sender of the gift card notification email. Default value: General Contact
Gift Card Notification Email Template Store View Determines the template that is used for the gift card notification email.

Gift Card General Settings

Gift Card General Settings

Field Scope Description
Redeemable Global Determines if the holder of the gift card can redeem its value for cash. Options: Yes / No.
Lifetime (days) Global Determines the number of days that the card is valid. If left blank, the card does not expire.

Important: In some places, it is illegal to set an expiration data on gift cards. Check your local laws before setting a lifetime for your gift cards.
Allow Gift Message Store View Determines if the option to include a gift message is available to customers who purchase a gift card. Options: Yes / No.
Gift Message Maximum Length Store View Determines the maximum number of characters allowed in a gift card message. Default value: 255
Generate Gift Card Account when Order Item is Global Determines if a gift card account is generated when a customer places an order, or when the order is invoiced. Options: Ordered / Invoiced

Email Sent from Gift Card Account Management

Email Sent from Gift Card Account Management

Field Scope Description
Gift Card Email Sender Store View Identifies the store contact that appears as the sender of the gift card email. Default value: General Contact
Gift Card Template Store View Determines the template that is used for the gift card email.

Gift Card Account General Settings

Gift Card Account General Settings

Field Scope Description
Code Length Global Determines the length of the gift card code.
Code Format Global Determines the format of the gift card code. Options: Alphanumeric / Numeric
Code Prefix Global Defines any prefix added to the beginning of the code.
Code Suffix Global Defines any suffix added to the end of the code.
Dash Every X Characters Global If you want to include dashes in the code, determines the number of characters between each dash.
New Pool Size Global Determines the size of the new code pool to be generated.
Low Code Pool Threshold Global Determines the number of records in the code pool that triggers an alert that the pool needs to be replenished.
Generate Global Click to generate the list of gift card codes.

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