Demonstrates how Adobe Journey Optimizer can be used with Adobe Campaign to natively send messages by utilizing the real-time messaging server in Campaign.
Using both Journey Optimizer and Campaign to send messages independently of each other is possible but has some technical considerations that need to be thought through. If you wish to pursue this route please work with your Pre-Sales Enterprise Architect to ensure that you have an understanding of what will be required to support the implementation.
Implement Experience Platform Mobile SDK to collect push tokens and login information to tie back to known customer profiles
Leverage Adobe Tags and create a mobile property with the following extension:
Ensure you have a dedicated datastream for mobile app deployments vs. web deployments
For more information follow the Adobe Journey Optimizer Mobile Guide
Mobile tokens may need to be collected in both Journey Optimizer and Campaign if there is desire send real-time communications via Journey Optimizer and batch push notifications via Campaign. Campaign v8 requires the exclusive use of the Campaign SDK for capturing push tokens.