Server Call Usage alerts

When you set up an alert, it applies to all report suites in all login companies of a Billing company.

Overview

A new alert category called Server Calls Usage Alert is part of the existing Alert Management user interface.

It is pre-populated with 1 default alert that appears within any login company that has access to the Server Call Usage feature. This alerts triggers a notification addressed to all the login company’s admins if one of the following criteria is satisfied:

  • “Any” server call usage that “is above or equals” 100% for any server-call type you are entitled to, OR
  • “Any” server call usage that “is above or equals” 90% for any server-call type you are entitled to, OR
  • “Any” server call usage that “is above or equals” 75% for any server-call type you are entitled to, AND “Usage period spent” “is below or equals” 75% of Usage period.

You can access server call usage alerts in two ways:

  • Click Manage Alerts in the upper right corner on the Current Usage tab or the Report Suite usage tab, or
  • Navigate to Components > Alerts in Adobe Analytics.

Create Server Call Usage Alerts

To create additional alerts,

  1. Click + Add and select Server Call Usage Alert.

  2. Define the alert.

    • Title: Specify a descriptive name. You cannot save the alert without a name.

    • Time Granularity: Refers to how often the alert will be checked. We support only Weekly granularity at this time. This means that the alert will be checked on a weekly basis and will look back at the data from the current usage period.

    • Recipients: Specify anyone on the organization who should get an email when the alert triggers the specified threshold.

    • Expiration Date: By default, the expiration date is one year from the alert creation date.

    • Send an Alert When:

      • Any of These Metrics Trigger
        Add the type of server call/s as a metric and specify the alert threshold by selecting the modifier and the threshold:
        • is above or equals
        • is below or equals
      • With
        Specify the threshold and condition (is above or equals or is below or equals) for the Usage Period Spent.
  3. Click Save.

Manage Server Calls Usage Alerts

To manage alerts:

  1. Select the checkbox next to one or more alerts. The alert management actions display at the top.

  2. Complete one or more of these actions:

    Action Definition
    + Add Access the Alert Builder by clicking + Add.
    Tag Tag alerts to organize them for ease of use.
    Delete You can delete all alerts except default alerts.
    Rename You can rename all alerts except default alerts.
    Approve Approve alerts to make them “official.”
    Enable/Disable You can enable or disable all alerts, even the default ones.
    Renew When one or more alerts are selected, they can be renewed. This extends their expiration dates to be 1 year from the day Renew was clicked, regardless of their original expiration date.
    Export to CSV See Download Usage Report

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