Learn about accessibility support in Analysis Workspace, the premier analysis tool for Customer Journey Analytics.
Accessibility refers to making products usable for people with visual, auditory, cognitive, motor, and other disabilities. Examples of accessibility features for software products include screen reader support, text equivalents for graphics, keyboard shortcuts, change of display colors to high contrast, and so on.
Analysis Workspace provides some tools that make it accessible to use, including:
Navigation in Analysis Workspace works top > down, and left > right. The following navigational elements facilitate accessibility:
Tab key enables landmark shortcuts, moving between larger sections within Workspace. In the left rail,
Tab also enables you to move from one draggable option to the next.
left/right arrows move between individual elements after
Tab has highlighted it.
F6 navigates to the first panel in the project and moves between the visualizations within that panel. Then, it moves to the next panel in the project and repeats.
We apply focus indicators so that sighted keyboard users have a clear indication of which UI element currently has focus. The indicator is a blue border around the selected element.
Enterto select the menu and show its options.
Enterto select the option.
Analysis Workspace is a drag & drop user interface. However, users can add components using the keyboard instead:
Enterto place the component.
Analysis Workspace offers a rich set of keyboard shortcuts for a more seamless workflow. Some common shortcuts for navigation, analysis creation, and insight democratization are listed below.
|Alt + Shift + 1 / 2 / 3||Jump to different rails: Panels, Visualizations, or Components|
|Alt + Left/Right arrow||Navigate between panels|
|Alt + M||Collapse/expand all panels|
|Alt+ Ctrl + M||Collapse/expand active panel|
|Ctrl + /||Search left rail|
|Alt + 1||New freeform table|
|Ctrl + Shift + C||New calculated metric|
|Ctrl + Shift + D||New date range|
|Ctrl + Shift + E||New filter|
|Ctrl + Z||Undo|
|Hold shift (in the panel filter dropzone)||Create a dropdown filter|
|Ctrl + S||Save|
|Ctrl + Shift + G||Curate|
|Ctrl + G||Share|
|Alt + Shift + S||Schedule|
|Alt + L||Get link to project|
|Ctrl + Shift + B||Download PDF|
A screen reader reads text that appears on the computer screen. It also reads non-textual information, such as button labels or image descriptions in the application, provided in accessibility tags or attributes.
Analysis Workspace strives for WCAG 2.1 AA conformance, including requirements for color contrast.
In addition, users can set their own preferred color palette for a project under Project > Project settings > Project color palette.
When building a component, required fields are validated when you save. If a required field does not pass validation, it will be outlined in red with an error icon. A written description appears of the issue that needs to be fixed.
Once a component is fully validated, pressing
Save closes the builder.
Analysis Workspace supports built-in MS Windows and macOS accessibility features like high-contrast mode, sticky keys, and slow keys/filter keys. It also provides information about the user interface to the operating system to enable interaction with assistive technologies, including screen readers such as VoiceOver for macOS and NVDA on Windows.