電子郵件範本

電子郵件範本定義從您的商店傳送之自動化訊息的配置、內容和格式。 這些電子郵件稱為交易式電子郵件,因為每個電子郵件都與特定型別的交易或事件相關聯。

Commerce包含一組回應式電子郵件範本,這些範本是由商店運作期間發生的各種事件所觸發。 每個範本皆已針對任何熒幕大小進行最佳化,且可從桌上型電腦、平板電腦及行動裝置檢視。 您可以自訂,以反映出您的品牌的各種預先準備好的電子郵件範本,包括客戶活動、銷售、產品警示、管理員動作以及系統訊息。

Commerce電子郵件可由HTML和純文字電子郵件使用者端轉譯。 使用者端之間呈現電子郵件的方式可能有一些差異。

準備您的電子郵件標誌

標誌可以儲存為下列任何檔案型別。 具有透明背景的標誌可以儲存為。GIF或.PNG檔案。

  • JPG/JPEG
  • GIF
  • PNG

頁首範本中指定了維度。 不過,為確保您的標誌在高解析度裝置上呈現良好,上傳的影像大小應為此大小的三倍。 通常,原始標誌圖稿會建立為向量影像,因此可以放大而不失去解析度。 然後可以將影像儲存為支援的點陣圖影像格式之一。

若要利用標頭有限的垂直空間,請務必裁切影像,以消除頂端或底部的任何浪費空間。 編輯影像時,請務必保留標誌的外觀比例,以按比例調整高度和寬度。

一般而言,您可以讓影像小於原始影像,但不會失去解析度。 拍攝小影像並在像片編輯器中放大會降低影像的解析度。 例如,如果標頭範本中標誌的顯示尺寸是寬168畫素、高48畫素,則上傳的影像應該寬504畫素、高144畫素。

標誌Dimension
1 x (顯示大小)
3 x (影像大小)
寬度:
168畫素
504畫素
高度:
48畫素
144畫素

設定電子郵件範本

此設定會決定出現在預設頁首範本中的標誌,以及任何您想要用於商店傳送之異動電子郵件訊息的自訂頁首頁尾範本。

異動電子郵件設計

如需組態設定的詳細清單,請參閱​ 內容與設計手冊 ​中的​ 異動電子郵件

步驟1. 上傳您的標誌

  1. 在​ 管理員 ​側邊欄上,移至​ Content > Design>Configuration

  2. 尋找您要設定的存放區檢視,然後按一下​ Action ​欄中的​ Edit

  3. 在​ Other Settings ​底下,展開​ Transactional Emails ​區段的 擴充選擇器

  4. 若要上傳您準備的​ Logo Image,請按一下​ Upload ​並從您的系統中選取檔案。

  5. 針對​ Logo Image Alt,輸入替代文字以識別影像。

  6. 輸入​ Logo Width ​和​ Logo Height ​畫素。

    以數字輸入每個值,不含px縮寫。 這些值是指標題中標誌的顯示尺寸,而不是影像的實際大小。

步驟2. 選擇頁首與頁尾範本

如果您有商店或不同商店的自訂頁首和頁尾範本,您可以根據設定的範圍來指定用於每個商店的範本。 否則,會使用預設範本。 若要深入瞭解,請參閱自訂電子郵件範本

  1. 選擇要用於所有交易式電子郵件訊息的​ Header Template

  2. 選擇要用於所有交易式電子郵件訊息的​ Footer Template

  3. 完成時,按一下​ Save Config

電子郵件範本清單

電子郵件範本清單會依模組以字母順序組織。

Amazon_Payment

範本
設定路徑
Hard-declined Authorization
不適用
Soft-declined Authorization
不適用

Magento_Checkout

範本
設定路徑
Payment Failed
頁面: Sales > Checkout
區段: Payment Failed Emails
欄位: Payment Failed Template

Magento_Company

Adobe Commerce B2B (僅適用於Adobe Commerce B2B)

範本
設定路徑
Assign Company Admin
頁面: Customers > Company Configuration
區段: Customer-Related Emails
欄位: Default ‘Assign Company Admin’ Email
Assign Company to Customer
頁面: Customers > 公司組態​
區段: Customer-Related Emails
欄位: Default ‘Assign Company to Customer’ Email
Company Admin Changed to Member
頁面: Customers > Company Configuration
區段: Customer-Related Emails
欄位: Default ‘Company Admin Changed To Member’ Email
Company Admin Set Inactive
頁面: Customers > Company Configuration
區段: Customer-Related Emails
欄位: Default ‘Customer Status Inactive’ Email
Company Invite
不適用
Company Registration Request
頁面: Customers > Company Configuration
區段: Email Options - Company Registration
欄位: Default Company Registration Email
Company Status Active1
頁面: Customers > Company Configuration
區段: Company Status Change
欄位: Default 'Company Status Change To Active 1" Email
Company Status Active2
頁面: Customers > Company Configuration
區段: Company Status Change
欄位: Default 'Company Status Change To Active 2" Email
Company Status Blocked
頁面: Customers > Company Configuration
區段: Company Status Change
欄位: Default 'Company Status Change To Blocked" Email
Company Status Pending Approval
頁面: Customers > Company Configuration
區段: Company Status Change
欄位: Default 'Company Status Change To Pending Approval" Email
Company Status Rejected
頁面: Customers > Company Configuration
區段: Company Status Change
欄位: Default 'Company Status Change To Rejected" Email
Customer Status Active
頁面: Customers > Company Configuration
區段: Customer-Related Emails
欄位: Default ‘Customer Status Active’ Email
Customer Status Inactive
頁面: Customers > Company Configuration
區段: Customer-Related Emails
欄位: Default ‘Company Admin Inactive’ Email
Sales Representative Assigned to Company
頁面: Customers > Company Configuration
區段: Customer-Related Emails
欄位: Default ‘Sales Rep Assigned’ Email

Magento_CompanyCredit

Adobe Commerce B2B (僅適用於Adobe Commerce B2B)

範本
設定路徑
Credit Limit Allocated
頁面: Customers > Company Configuration
區段: Company Credit
欄位: Allocated Email Template
Credit Limit Updated
頁面: Customers > Company Configuration
區段: Company Credit
欄位: Updated Email Template
Credit Reimbursed
頁面: Customers > Company Configuration
區段: Company Credit
欄位: Reimbursed Email Template
Order Refunded to Company Credit
頁面: Customers > Company Configuration
區段: Company Credit
欄位: Refunded Email Template
Order Reverted to Company Credit
頁面: Customers > Company Configuration
區段: Company Credit
欄位: Reverted Email Template

Magento_Contact

範本
設定路徑
Contact Form
頁面: General > Contacts
區段: Email Options
欄位: Email Template

Magento_Customer

範本
設定路徑
Change Email
頁面: Customers > Customer Configuration
區段: Account Information Options
欄位: Change Email Template
變更電子郵件和密碼
頁面: Customers > Customer Configuration
區段: Account Information Options
欄位: Change Email and Password Template
Forgot Password
頁面: Customers > Customer Configuration
區段: Password Options
欄位: ​忘記電子郵件範本
New Account
頁面: Customers > Customer Configuration
區段: Create New Account Options
欄位: ​預設歡迎電子郵件
New Account (Magento/luma)
頁面: Customers > Customer Configuration
區段: Create New Account Options
欄位: ​預設歡迎電子郵件
New Account Confirmation Key
頁面: Customers > Customer Configuration
區段: Create New Account Options
欄位: ​確認連結電子郵件
New Account Confirmed
頁面: Customers > Customer Configuration
區段: Create New Account Options
欄位: ​歡迎電子郵件
New Account Without Password
頁面: Customers > Customer Configuration
區段: Create New Account Options
欄位: ​預設歡迎電子郵件(不含密碼)
Remind Password
頁面: Customers > Customer Configuration
區段: Password Options
欄位: ​提醒電子郵件範本
Reset Password
頁面: Customers > Customer Configuration
區段: Password Options
欄位: ​重設密碼範本

Magento_CustomerBalance

Adobe Commerce (僅限Adobe Commerce)

範本
設定路徑
Store Credit Update
頁面: Customers > Customer Configuration
區段: Store Credit Options
欄位: Store Credit Update Email Template

Magento_Directory

範本
設定路徑
Currency Update Warnings
頁面: General > Currency Setup
區段: Scheduled Import Settings
欄位: Error Email Template

Magento_Email

範本
設定路徑
Footer
不適用
Footer (Magento/luma)
不適用
Header
不適用

Magento_GiftCard

Adobe Commerce (僅限Adobe Commerce)

範本
設定路徑
Gift Card(s) Purchase
頁面: Sales > Gift Cards
區段: Gift Card Email Settings
欄位: Gift Card Notification Email Template

Magento_GiftCardAccount

範本
設定路徑
Gift Card Code/Balance
頁面: Sales > Gift Cards
區段: Email Sent from Gift Card Account Management
欄位: Gift Card Template

Magento_GiftRegistry

範本
設定路徑
New Registry
頁面: ​ Customers > ​ Gift Registry
區段: Owner Notification
欄位: Email Template
Registry Sharing
頁面: ​ Customers > ​ Gift Registry
區段: Gift Registry Sharing
欄位: Email Template
Registry Update
頁面: ​ Customers > ​ Gift Registry
區段: Gift Registry Update
欄位: Email Template

Magento_InventoryInStorePickupSales

範本
設定路徑
Order is Ready for Pickup
頁面: ​ Sales > ​ Sales Emails
區段: Order Ready For Pickup in Store
欄位: Order Ready For Pickup Email Template
Order is Ready for Pickup For Guest
頁面: ​ Sales > ​ Sales Emails
區段: Order Ready For Pickup in Store
欄位: Order Ready For Pickup Email Template for Guest

Magento_Invitation

範本
設定路徑
Customer Invitation
頁面: Customers > Invitation
區段: Email
欄位: Customer Invitation Email Template

Magento_NegotiableQuote

Adobe Commerce B2B (僅適用於Adobe Commerce B2B)

範本
設定路徑
Declined Quote
頁面: ​ Sales > ​ Sales Emails
區段: Quote
欄位: Declined Quote Template (to Buyer)
Expiration Date Reset
頁面: ​ Sales > ​ Sales Emails
區段: Quote
欄位: Expiration Date Reset
Expiration Warning
頁面: ​ Sales > ​ Sales Emails
區段: Quote
欄位: Quote Expiration (in 48 hrs)
Expiration Warning1
頁面: ​ Sales > ​ Sales Emails
區段: Quote
欄位: Quote Expiration (in 24 hrs)
New Quote
頁面: ​ Sales > ​ Sales Emails
區段: Quote
欄位: New Quote Template (to Seller)
Updated Quote
頁面: ​ Sales > ​ Sales Emails
區段: Quote
欄位: Updated Quote Template (to Seller)

Magento_Newsletter

範本
設定路徑
Subscription Confirmation
頁面: Customers > Newsletter
區段: ​ Subscription Options
欄位: Confirmation Email Template
Subscription Success
頁面: Customers > Newsletter
區段: ​ Subscription Options
欄位: Success Email Template
Unsubscription Success
頁面: Customers > Newsletter
區段: ​ Subscription Options
欄位: Unsubscription Email Template

Magento_ProductAlert

範本
設定路徑
Cron Error Warning
頁面: Catalog > Catalog
區段: Product Alerts Run Settings
欄位: Error Email Template
Price Alert
頁面: Catalog > Catalog
區段: Product Alerts
欄位: Price Alert Email Template
Stock Alert
頁面: Catalog > Catalog
區段: Product Alerts
欄位: Stock Alert Email Template

Magento_PurchaseOrder

範本
設定路徑
Approved Purchase Order
頁面: ​ Sales > ​ Sales Emails
區段: Purchase Order Approval
欄位: Approved Purchase Order
Approved, requires payment
頁面: ​ Sales > ​ Sales Emails
區段: Purchase Order Approval
欄位: Approved, requires payment details (to Buyer)
Comment added to Purchase Order
頁面: ​ Sales > ​ Sales Emails
區段: Purchase Order Approval
欄位: Comment added to Purchase Order
Created and Auto-approved Purchase Order
頁面: ​ Sales > ​ Sales Emails
區段: Purchase Order Approval
欄位: Created and Automatically approved Purchase Order (to Buyer)
Created and automatically approved, requires payment details
頁面: ​ Sales > ​ Sales Emails
區段: Purchase Order Approval
欄位: Created and automatically approved, requires payment details (to Buyer)
Created and requires Approval Purchase Order
頁面: ​ Sales > ​ Sales Emails
區段: Purchase Order Approval
欄位: Created and requires Approval Purchase Order (to Buyer)
Error creating Order from Purchase Order
頁面: ​ Sales > ​ Sales Emails
區段: Purchase Order Approval
欄位: Error creating Order from Purchase Order (to Buyer)
Purchase Order requires Approval
頁面: ​ Sales > ​ Sales Emails
區段: Purchase Order Approval
欄位: Purchase Order requires Approval (to Approver)
Rejected Purchase Order
頁面: ​ Sales > ​ Sales Emails
區段: Purchase Order Approval
欄位: Rejected Purchase Order (to Buyer)

Magento_Reminder

Adobe Commerce (僅限Adobe Commerce)

範本
設定路徑
Promotion Notification/Reminder
頁面: Customers > Promotions
區段: Automated Email Reminder Rules
欄位: Reminder Email Sender

Magento_Reward

Adobe Commerce (僅限Adobe Commerce)

範本
設定路徑
Balance Update
頁面: Customers > Reward Points
區段: Email Notification Settings
欄位: Balance Update Email
Points Expiry Warning
頁面: Customers > Reward Points
區段: Email Notification Settings
欄位: Reward Points Expiry Warning Email

Magento_Rma

Adobe Commerce (僅限Adobe Commerce)

範本
設定路徑
New RMA
頁面: ​ Sales > ​ Sales Emails
區段: ​ RMA
欄位: RMA Email Template
New RMA for Guest
頁面: ​ Sales > ​ Sales Emails
區段: ​ RMA
欄位: RMA Email Template for Guest
RMA Admin Comments
頁面: ​ Sales > ​ Sales Emails
區段: ​ RMA Admin Comments
欄位: RMA Comment Email Template
RMA Admin Comments for Guest
頁面: ​ Sales > ​ Sales Emails
區段: ​ RMA Admin Comments
欄位: RMA Comment Email Template for Guest
RMA Authorization
頁面: ​ Sales > ​ Sales Emails
區段: ​ RMA Authorization
欄位: RMA Authorization Email Template
RMA Authorization for Guest
頁面: ​ Sales > ​ Sales Emails
區段: ​ RMA Authorization
欄位: RMA Authorization Email Template for Guest
RMA Customer Comments
頁面: ​ Sales > ​ Sales Emails
區段: RMA Customer Comments
欄位: RMA Comment Email Template

Magento_Sales

範本
設定路徑
Credit Memo Update
頁面: ​ Sales > ​ Sales Emails
區段: Credit Memo Contents
欄位: Credit Memo Comment Email Template
Credit Memo Update (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Credit Memo Comments
欄位: Credit Memo Comment Email Template
Credit Memo Update for Guest
頁面: ​ Sales > ​ Sales Emails
區段: Credit Memo Comments
欄位: Credit Memo Comment Email Template for Guest
Credit Memo Update for Guest (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Credit Memo Comments
欄位: Credit Memo Comment Email Template for Guest
Invoice Update
頁面: ​ Sales > ​ Sales Emails
區段: Invoice Comments
欄位: Invoice Comment Email Template
Invoice Update (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Invoice Comments
欄位: Invoice Comment Email Template
Invoice Update for Guest
頁面: ​ Sales > ​ Sales Emails
區段: Invoice Comments
欄位: Invoice Comment Email Template for Guest
Invoice Update for Guest (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Invoice Comments
欄位: Invoice Comment Email Template for Guest
New Credit Memo
頁面: ​ Sales > ​ Sales Emails
區段: Credit Memo
欄位: Credit Memo Email Template
New Credit Memo (Magento/luma)
頁面: ​ Sales > [​ Sales Emails]…/configuration-reference/sales/sales-emails.md)
區段: Credit Memo
欄位: Credit Memo Email Template
New Credit Memo for Guest
頁面: ​ Sales > ​ Sales Emails
區段: Credit Memo
欄位: Credit Memo Email Template for Guest
New Credit Memo for Guest (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Credit Memo
欄位: Credit Memo Email Template for Guest
New Invoice
頁面: ​ Sales > ​ Sales Emails
區段: Invoice
欄位: Invoice Email Template
New Invoice (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Invoice
欄位: Invoice Email Template
New Invoice for Guest
頁面: ​ Sales > ​ Sales Emails
區段: Invoice
欄位: Invoice Email Template for Guest
New Invoice for Guest (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Invoice
欄位: Invoice Email Template for Guest
New Order
頁面: ​ Sales > ​ Sales Emails
區段: Order
欄位: New Order Confirmation Template
New Order (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Order
欄位: New Order Confirmation Template
New Order for Guest
頁面: ​ Sales > ​ Sales Emails
區段: Order
欄位: New Order Confirmation Template for Guest
New Order for Guest (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Order
欄位: New Order Confirmation Template for Guest
New Shipment
頁面: ​ Sales > ​ Sales Emails
區段: Shipment
欄位: Shipment Email Template
New Shipment (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Shipment
欄位: Shipment Email Template
New Shipment for Guest
頁面: ​ Sales > ​ Sales Emails
區段: Shipment
欄位: Shipment Email Template for Guest
New Shipment for Guest (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Shipment
欄位: Shipment Email Template for Guest
Order Update
頁面: ​ Sales > ​ Sales Emails
區段: Order Comments
欄位: Order Comment Email Template
Order Update (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Order Comments
欄位: Order Comment Email Template
Order Update for Guest
頁面: ​ Sales > ​ Sales Emails
區段: Order Comments
欄位: Order Comment Email Template for Guest
Order Update for Guest (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Order Comments
欄位: Order Comment Email Template for Guest
Shipment Update
頁面: ​ Sales > ​ Sales Emails
區段: Shipment Comments
欄位: Shipment Comment Email Template
Shipment Update (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Shipment Comments
欄位: Shipment Comment Email Template
Shipment Update for Guest
頁面: ​ Sales > ​ Sales Emails
區段: Shipment Comments
欄位: Shipment Comment Email Template for Guest
Shipment Update for Guest (Magento/luma)
頁面: ​ Sales > ​ Sales Emails
區段: Shipment Comments
欄位: Shipment Comment Email Template for Guest

Magento_ScheduledImportExport

Adobe Commerce (僅限Adobe Commerce)

範本
設定路徑
Export Failed
頁面: Advanced > System
區段: Scheduled Import/Export File History Cleaning
欄位: Export Failed Template
File History Clean Failed
頁面: Advanced > System
區段: Scheduled Import/Export File History Cleaning
欄位: Error Email Template
Import Failed
頁面: Advanced > System
區段: Scheduled Import/Export File History Cleaning
欄位: Import Failed Template

Magento_SendFriend

範本
設定路徑
Send Product Link to Friend
頁面: Catalog > Email to a Friend
區段: Email Templates
欄位: Select Email Template

Magento_Sitemap

範本
設定路徑
Sitemap Generation Settings
頁面: Catalog > XML Sitemap
區段: Generation Settings
欄位: Error Email Template

Magento_TwoFactorAuth

範本
設定路徑
2FA Configuration Required by User
不適用
2FA Configuration Required for the Application
不適用

Magento_User

範本
設定路徑
Forgot Admin Password
頁面: Advanced > Admin
區段: Admin User Emails
欄位: ​忘記密碼電子郵件範本
User Notification
頁面: Advanced > Admin
區段: Admin User Emails
欄位: ​使用者通知範本
New User Notification
頁面: Advanced > Admin
區段: Admin User Emails
欄位: New User Notification Template

Magento_Wishlist

範本
設定路徑
Magento Wish List Sharing
頁面: Customers > Wish List
區段: Share Options
欄位: Email Template
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