实施对话分析

{
  "_id":"a33e1068-3966-468b-8682-e5e493827ffe",
  "timestamp":"2026-09-11T00:03:15Z",
  "eventType":"agent.interaction",
  "identityMap":{
    "ECID":[
      {
        "id": "12345678901234567890123456789012345678",
        "primary": true
      }
    ]
  },
  "agenticExperience":{
    "conciergeID":"concierge-abc123",
    "name":"Customer Support Experience",
    "version":"1.0.0",
    "environment":"dev",
    "mode":"preview",
    "agents":[
      {
        "agentID":"agent-001",
        "name":"Chatbot Assistant",
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        "score":0.92
      },
      {
        "agentID":"agent-002",
        "name":"Voice Assistant",
        "version":"3.0.0",
        "score":0.88
      }
    ],
    "skills":[
      {
        "skillID":"skill-intent-recognition",
        "skillInvocationID":"inv-9f2a-001",
        "name":"Intent Recognition",
        "version":"1.0.0",
        "agentID":"agent-001",
        "invocationSource":"main",
        "score":0.95,
        "failed":false,
        "sequenceNumber":1,
        "timestamp":"2026-09-11T00:03:14Z",
        "skillSource":"inline",
        "executionContext":"inline",
        "reasoning":{
          "narration":"Recognized an intent to verify a geography fact"
        },
        "parameters":[
          { "key":"language", "value":"en-US" },
          { "key":"confidenceThreshold", "value":"0.8" }
        ]
      },
      {
        "skillID":"skill-faq-retrieval",
        "skillInvocationID":"inv-9f2a-002",
        "name":"FAQ Retrieval",
        "version":"1.2.0",
        "agentID":"agent-001",
        "invocationSource":"main",
        "score":0.89,
        "failed":false,
        "sequenceNumber":2,
        "timestamp":"2026-09-11T00:03:15Z",
        "skillSource":"inline",
        "executionContext":"forked",
        "parameters":[
          { "key":"maxResults", "value":"5" }
        ]
      },
      {
        "skillID":"skill-speech-recognition",
        "skillInvocationID":"inv-9f2a-003",
        "name":"Speech Recognition",
        "version":"2.0.1",
        "agentID":"agent-002",
        "invocationSource":"main",
        "score":0.91,
        "failed":false,
        "sequenceNumber":1,
        "timestamp":"2026-09-11T00:03:15Z",
        "skillSource":"deferred",
        "executionContext":"inline",
        "parameters":[
          { "key":"languageModel", "value":"general" },
          { "key":"noiseSuppression", "value":"true" }
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{
  "_id":"a33e1068-3966-468b-8682-e5e493827fff",
  "timestamp":"2026-09-11T00:03:15Z",
  "eventType":"conversation.turn",
  "identityMap":{
    "ECID":[
      { "id":"12345678901234567890123456789012345678", "primary":true }
    ]
  },
  "web":{
    "webPageDetails":{ "URL":"https://www.adobe.com", "name":"Home Page" }
  },
  "agenticExperience":{
    "conciergeID":"concierge-abc123",
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    "skills":[
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        "skillInvocationID":"inv-9f2a-001",
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        "timestamp":"2026-09-11T00:03:14Z",
        "skillSource":"inline",
        "executionContext":"inline"
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    ]
  },
  "conversation":{
    "conversationID":"conv-001",
    "conversationName":"France Geography Q&A",
    "turnID":"int-001",
    "signals":[
      {
        "scope":"turn",
        "name":"subjects",
        "type":"string",
        "values":[
          { "stringValue":"capital of France", "confidence":0.93, "qualifiers":["geographical","factual-question"] },
          { "stringValue":"Lyon", "confidence":0.87, "qualifiers":["incorrect","misinformation"] }
        ]
      },
      {
        "scope":"turn",
        "name":"intents",
        "type":"string",
        "values":[
          { "stringValue":"seek-information" },
          { "stringValue":"verify-facts" }
        ]
      },
      {
        "scope":"turn",
        "name":"tones",
        "type":"string",
        "values":[
          { "stringValue":"curious" },
          { "stringValue":"uncertain" }
        ]
      },
      {
        "scope":"turn",
        "name":"sentiment",
        "type":"number",
        "values":[
          { "numberValue":0.1 }
        ]
      },
      {
        "scope":"conversation-to-date",
        "name":"subjects",
        "type":"string",
        "values":[
          { "stringValue":"unreliable source", "qualifiers":["external-link","potentially-misleading"] },
          { "stringValue":"geography knowledge", "qualifiers":["educational","basic-facts"] }
        ]
      },
      {
        "scope":"conversation-to-date",
        "name":"intents",
        "type":"string",
        "values":[
          { "stringValue":"fact-checking" },
          { "stringValue":"learn-correct-information" }
        ]
      },
      {
        "scope":"conversation-to-date",
        "name":"tones",
        "type":"string",
        "values":[
          { "stringValue":"questioning" },
          { "stringValue":"seeking-clarification" }
        ]
      },
      {
        "scope":"conversation-to-date",
        "name":"sentiment",
        "type":"number",
        "values":[
          { "numberValue":0.3 }
        ]
      }
    ],
    "prompt":{
      "source":"end-user",
      "raw":[
        { "text":"What is the capital of France? This link says it is Lyon.", "purpose":"User Input" },
        { "text":"https://wrong.geography.com/france", "purpose":"link" }
      ]
    }
  }
}