Ejemplos de consultas query-examples
En esta sección se enumeran varios ejemplos de uso común para consultar los eventos de pasos de Recorrido en Data Lake.
Asegúrese de que los campos utilizados en las consultas tengan valores asociados en el esquema correspondiente.
Seguimiento de casos de uso del conjunto de datos tracking-datasets
Esta es la lista de conjuntos de datos de seguimiento y casos de uso relacionados:
Conjunto de datos de evento de experiencia de seguimiento de correo electrónico (cjm_email_tracking_experience_event_dataset)
Conjunto de datos del sistema para la ingesta de eventos de experiencia de seguimiento de correo electrónico de Journey Optimizer.
El esquema relacionado es el Esquema de evento de experiencia de seguimiento de correo electrónico CJM.
Caso de uso de creación de informes
select
_experience.customerJourneyManagement.messageInteraction.interactionType AS interactionType,
count(1) eventCount
from cjm_email_tracking_experience_event_dataset
where
_experience.customerJourneyManagement.messageExecution.messageExecutionID IN ('UMA-30647505')
group by
_experience.customerJourneyManagement.messageInteraction.interactionType
select
_experience.customerJourneyManagement.messageExecution.messageExecutionID AS messageExecutionID,
_experience.customerJourneyManagement.messageInteraction.interactionType AS interactionType,
count(1) eventCount
from cjm_email_tracking_experience_event_dataset
where
_experience.customerJourneyManagement.messageExecution.journeyVersionID IN ('0e86ac62-c315-48cc-ab4f-3f8b741ae667')
group by
_experience.customerJourneyManagement.messageExecution.messageExecutionID,
_experience.customerJourneyManagement.messageInteraction.interactionType
order by
_experience.customerJourneyManagement.messageExecution.messageExecutionID,
_experience.customerJourneyManagement.messageInteraction.interactionType
limit 100;
Conjunto de datos de evento de comentarios de mensajes (cjm_message_feedback_event_dataset)
Conjunto de datos para la ingesta de eventos de comentarios de aplicaciones push y de correo electrónico desde Journey Optimizer.
El esquema relacionado es el Esquema de evento de comentarios de mensajes de CJM.
Caso de uso de creación de informes
select
_experience.customerJourneyManagement.messageDeliveryfeedback.feedbackStatus AS feedbackStatus,
count(1) eventCount
from cjm_message_feedback_event_dataset
where
_experience.customerJourneyManagement.messageExecution.messageExecutionID IN ('UMA-30647505')
group by
_experience.customerJourneyManagement.messageDeliveryfeedback.feedbackStatus;
select
_experience.customerJourneyManagement.messageExecution.messageExecutionID AS messageExecutionID,
_experience.customerJourneyManagement.messageDeliveryfeedback.feedbackStatus AS feedbackStatus,
count(1) eventCount
from cjm_message_feedback_event_dataset
where
_experience.customerJourneyManagement.messageExecution.journeyVersionID IN ('0e86ac62-c315-48cc-ab4f-3f8b741ae667')
group by
_experience.customerJourneyManagement.messageExecution.messageExecutionID,
_experience.customerJourneyManagement.messageDeliveryfeedback.feedbackStatus
order by
_experience.customerJourneyManagement.messageExecution.messageExecutionID,
_experience.customerJourneyManagement.messageDeliveryfeedback.feedbackStatus
limit 100;
Conjunto de datos de evento de experiencia de seguimiento push (cjm_push_tracking_experience_event_dataset)
Conjunto de datos para la ingesta de eventos de experiencia de seguimiento móvil para canales push y en la aplicación desde Journey Optimizer.
El esquema relacionado es el esquema de evento de experiencia de seguimiento push de CJM.
Caso de uso de creación de informes
select _experience.customerJourneyManagement.pushChannelContext.platform, sum(pushNotificationTracking.customAction.value) from cjm_push_tracking_experience_event_dataset
group by _experience.customerJourneyManagement.pushChannelContext.platform
select _experience.customerJourneyManagement.pushChannelContext.platform, SUM (_experience.customerJourneyManagement.messageInteraction.offers.offerCount) from cjm_email_tracking_experience_event_dataset
group by _experience.customerJourneyManagement.pushChannelContext.platform
Evento de paso de Recorrido (recorrido_step_events)
Conjunto de datos para la ingesta de eventos de paso para el usuario en el recorrido.
El esquema relacionado es el esquema de Evento de paso de Recorrido para el Journey Orchestration.
Caso de uso de creación de informes
select
_experience.journeyOrchestration.stepEvents.actionName AS actionLabel,
count(1) actionSuccessCount
from journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID IN ('0e86ac62-c315-48cc-ab4f-3f8b741ae667')
AND _experience.journeyOrchestration.stepEvents.actionID IS NOT NULL
AND _experience.journeyOrchestration.stepEvents.actionType IS NOT NULL
AND _experience.journeyOrchestration.stepEvents.actionExecutionErrorCode IS NULL
group by
_experience.journeyOrchestration.stepEvents.actionName;
select
_experience.journeyOrchestration.stepEvents.nodeID AS nodeID,
_experience.journeyOrchestration.stepEvents.nodeName AS nodeLabel,
count(1) stepEnteredCount
from journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID IN ('0e86ac62-c315-48cc-ab4f-3f8b741ae667')
AND _experience.journeyOrchestration.stepEvents.journeyNodeProcessed = TRUE
AND _experience.journeyOrchestration.stepEvents.eventID IS DISTINCT FROM 'createInstance'
group by
_experience.journeyOrchestration.stepEvents.nodeID,
_experience.journeyOrchestration.stepEvents.nodeName;
Errores de mensaje/acción message-action-errors
Lista de errores encontrados en los recorridos
Esta consulta le permite enumerar cada error encontrado en recorridos al ejecutar un mensaje o una acción.
Consulta de lago de datos
SELECT _experience.journeyOrchestration.stepEvents.actionExecutionError, count(distinct _id) FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.nodeName=<'message-name'>
AND _experience.journeyOrchestration.stepEvents.actionExecutionError IS NOT NULL
AND _experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>'
GROUP BY _experience.journeyOrchestration.stepEvents.actionExecutionError
Ejemplo
SELECT _experience.journeyOrchestration.stepEvents.actionExecutionError, count(distinct _id) FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.nodeName='Message - 100KB Email with Gateway and Kafkav2'
AND _experience.journeyOrchestration.stepEvents.actionExecutionError IS NOT NULL
AND _experience.journeyOrchestration.stepEvents.journeyVersionID = '67b14482-143e-4f83-9cf5-cfec0fca3d26'
GROUP BY _experience.journeyOrchestration.stepEvents.actionExecutionError
Esta consulta devuelve todos los diferentes errores que se han producido al ejecutar una acción en un recorrido, junto con el recuento de cuántas veces se han producido.
Consultas basadas en perfiles profile-based-queries
Buscar si un perfil especificó un Recorrido
Consulta de lago de datos
SELECT count(distinct _id) FROM journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>'
Ejemplo
SELECT count(distinct _id) FROM journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID = 'ec9efdd0-8a7c-4d7a-a765-b2cad659fa4e' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com'
El resultado debe ser mayor que 0. Esta consulta devuelve el número exacto de veces que un perfil ha introducido un recorrido.
Buscar si un perfil recibió un mensaje específico
Método 1: si el nombre del mensaje no es único en el recorrido (se utiliza en varios lugares).
Consulta de lago de datos
SELECT count(distinct _id) FROM journey_step_events WHERE
_experience.journeyOrchestration.stepEvents.nodeID='<NodeId in the UI corresponding to the message>' AND
_experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>'
Ejemplo
SELECT count(distinct _id) FROM journey_step_events WHERE
_experience.journeyOrchestration.stepEvents.nodeID='17ae65a1-02dd-439d-b54e-b56a78520eba' AND
_experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.journeyVersionID = '67b14482-143e-4f83-9cf5-cfec0fca3d26' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com'
El resultado debe ser mayor que 0. Esta consulta solo indica si la acción del mensaje se ejecutó correctamente en el lado del recorrido.
Método 2: si el nombre del mensaje es único en el recorrido.
Consulta de lago de datos
SELECT count(distinct _id) FROM journey_step_events WHERE
_experience.journeyOrchestration.stepEvents.nodeName='<NodeName in the UI corresponding to the message>' AND
_experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>'
Ejemplo
SELECT count(distinct _id) FROM journey_step_events WHERE
_experience.journeyOrchestration.stepEvents.nodeID='Message- 100KB Email' AND
_experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.journeyVersionID = '67b14482-143e-4f83-9cf5-cfec0fca3d26' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com'
La consulta devuelve la lista de todos los mensajes junto con su recuento invocado para el perfil seleccionado.
Buscar todos los mensajes que un perfil ha recibido en los últimos 30 días
Consulta de lago de datos
SELECT _experience.journeyOrchestration.stepEvents.nodeName, count(distinct _id) FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.nodeType = 'action' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>' AND
timestamp > (now() - interval '30' day)
GROUP BY _experience.journeyOrchestration.stepEvents.nodeName
Ejemplo
SELECT _experience.journeyOrchestration.stepEvents.nodeName, count(distinct _id) FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.nodeType = 'action' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com' AND
timestamp > (now() - interval '30' day)
GROUP BY _experience.journeyOrchestration.stepEvents.nodeName
La consulta devuelve la lista de todos los mensajes junto con su recuento invocado para el perfil seleccionado.
Buscar todos los recorridos que un perfil ha ingresado en los últimos 30 días
Consulta de lago de datos
SELECT _experience.journeyOrchestration.stepEvents.journeyVersionName, count(distinct _id) FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.nodeType = 'start' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>' AND
timestamp > (now() - interval '30' day)
GROUP BY _experience.journeyOrchestration.stepEvents.journeyVersionName
Ejemplo
SELECT _experience.journeyOrchestration.stepEvents.journeyVersionName, count(distinct _id) FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.nodeType = 'start' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com' AND
timestamp > (now() - interval '30' day)
GROUP BY _experience.journeyOrchestration.stepEvents.journeyVersionName
La consulta devuelve la lista de todos los nombres de recorrido junto con el número de veces que el perfil consultado ha introducido el recorrido.
Número de perfiles que cumplen los requisitos para un recorrido diario
Consulta de lago de datos
SELECT DATE(timestamp), count(distinct _experience.journeyOrchestration.stepEvents.profileID) FROM journey_step_events
WHERE DATE(timestamp) > (now() - interval '<last x days>' day)
AND _experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>'
GROUP BY DATE(timestamp)
ORDER BY DATE(timestamp) desc
Ejemplo
SELECT DATE(timestamp), count(distinct _experience.journeyOrchestration.stepEvents.profileID) FROM journey_step_events
WHERE DATE(timestamp) > (now() - interval '100' day)
AND _experience.journeyOrchestration.stepEvents.journeyVersionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1'
GROUP BY DATE(timestamp)
ORDER BY DATE(timestamp) desc
La consulta devuelve, para el periodo definido, el número de perfiles que ingresaron al recorrido cada día. Si un perfil se introduce mediante varias identidades, se cuenta dos veces. Si la reentrada está activada, el recuento de perfiles puede duplicarse en días diferentes si se vuelve a introducir en el recorrido en un día diferente.
Consultas relacionadas con el Segmento de lectura read-segment-queries
Tiempo necesario para finalizar un trabajo de exportación de segmentos
Consulta de lago de datos
select DATEDIFF (minute,
(select timestamp
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status = 'queued') ,
(select timestamp
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status = 'finished')) AS export_job_runtime;
Ejemplo
select DATEDIFF (minute,
(select timestamp
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status = 'queued') ,
(select timestamp
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status = 'finished')) AS export_job_runtime;
La consulta devuelve la diferencia de tiempo, en minutos, entre el momento en que el trabajo de exportación de segmentos se puso en cola y el momento en que finalmente finalizó.
Número de perfiles que el recorrido descartó porque eran duplicados
Consulta de lago de datos
SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_DUPLICATION'
Ejemplo
SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_DUPLICATION'
La consulta devuelve todos los ID de perfil que el recorrido descartó porque eran duplicados.
Número de perfiles que el recorrido descartó debido a un área de nombres no válida
Consulta de lago de datos
SELECT count(*) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_BAD_NAMESPACE'
Ejemplo
SELECT count(*) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_BAD_NAMESPACE'
La consulta devuelve todos los ID de perfil que descartó la recorrido porque tenían un área de nombres no válida o no tenían identidad para ese área de nombres.
Número de perfiles que el recorrido descartó debido a que no hay mapa de identidad
Consulta de lago de datos
SELECT count(*) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_NO_IDENTITY_MAP'
Ejemplo
SELECT count(*) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_NO_IDENTITY_MAP'
La consulta devuelve todos los ID de perfil que el recorrido descartó porque faltaba el mapa de identidad.
Número de perfiles que el recorrido descartó porque el recorrido estaba en el nodo de prueba y el perfil no era un perfil de prueba
Consulta de lago de datos
SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_NOT_A_TEST_PROFILE'
Ejemplo
SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_NOT_A_TEST_PROFILE'
La consulta devuelve todos los ID de perfil que descartó la recorrido porque el trabajo de exportación se ejecutó en modo de prueba pero el perfil no tenía el atributo testProfile establecido en true.
Número de perfiles que el recorrido descartó debido a un error interno
Consulta de lago de datos
SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_INTERNAL'
Ejemplo
SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_INTERNAL'
La consulta devuelve todos los ID de perfil que el recorrido descartó debido a algún error interno.
Información general sobre el segmento de lectura para una versión de recorrido determinada
Consulta de lago de datos
SELECT
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode AS EVENT_CODE,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportSegmentID AS SEGMENT_ID,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.ID AS EXPORTJOB_ID,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status AS EXPORTJOB_STATUS,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal AS TOTAL_EXPORTED_PROFILES_COUNT,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized AS SUCCESS_EXPORTED_PROFILES_COUNT,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed AS FAILED_EXPORTED_PROFILES_COUNT
FROM
journey_step_events
WHERE
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator'
Devuelve todos los eventos de servicio relacionados con la versión de recorrido determinada. Podemos seguir la cadena de operaciones:
- creación de temas
- creación de trabajos de exportación
- finalización del trabajo de exportación (con métricas en perfiles exportados)
- finalización del procesamiento del trabajador
También podemos detectar problemas como:
- errores en la creación de trabajos de exportación de temas (incluidos los tiempos de espera en las llamadas a la API de exportación de segmentos)
- trabajos de exportación que se pueden atascar (en caso de que, para una versión de recorrido determinada, no tengamos ningún evento con respecto a la finalización del trabajo de exportación)
- problemas con los trabajadores, si hemos recibido el evento de finalización del trabajo de exportación pero no el de finalización del procesamiento del trabajador
IMPORTANTE: si esta consulta no devuelve ningún evento, puede deberse a uno de los siguientes motivos:
- la versión del recorrido no ha alcanzado la programación
- si se supone que la versión de recorrido tiene que almacenar en déclencheur el trabajo de exportación llamando al orquestador, algo salió mal en el flujo ascendente: problema en la implementación de recorrido, evento empresarial o problema con el programador.
Obtener errores de Segmento de lectura para una versión de recorrido determinada
Consulta de lago de datos
SELECT
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode AS EVENT_CODE,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportSegmentID AS SEGMENT_ID,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.ID AS EXPORTJOB_ID,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status AS EXPORTJOB_STATUS,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal AS TOTAL_EXPORTED_PROFILES_COUNT,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized AS SUCCESS_EXPORTED_PROFILES_COUNT,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed AS FAILED_EXPORTED_PROFILES_COUNT
FROM
journey_step_events
WHERE
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
'ERROR_TOPIC_CREATION',
'ERROR_EXPORTJOB_APICALL',
'ERROR_EXPORTJOB_APICALL_TIMEOUT',
'ERROR_EXPORTJOB_FAILED'
)
Obtener estado de procesamiento del trabajo de exportación
Consulta de lago de datos
SELECT
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode AS EVENT_CODE,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportSegmentID AS SEGMENT_ID,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.ID AS EXPORTJOB_ID,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status AS EXPORTJOB_STATUS,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal AS TOTAL_EXPORTED_PROFILES_COUNT,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized AS SUCCESS_EXPORTED_PROFILES_COUNT,
_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed AS FAILED_EXPORTED_PROFILES_COUNT
FROM
journey_step_events
WHERE
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
'INFO_EXPORTJOB_SUCCEEDED',
'ERROR_EXPORTJOB_FAILED'
)
Si no se devuelve ningún registro, significa que:
- se ha producido un error durante la creación del tema o trabajo de exportación
- el trabajo de exportación aún se está ejecutando
Obtener métricas en perfiles exportados, incluidos descartes y métricas de trabajos de exportación para cada trabajo de exportación
Consulta de lago de datos
WITH
DISCARDED_EXPORTED_PROFILES AS (
SELECT
_experience.journeyOrchestration.serviceEvents.segmentExportJob.ID AS EXPORTJOB_ID,
count(distinct _experience.journeyOrchestration.profile.ID) AS DISCARDED_PROFILES_COUNT
FROM
journey_step_events
WHERE
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
'ERROR_INSTANCE_DUPLICATION',
'ERROR_INSTANCE_BAD_NAMESPACE',
'ERROR_INSTANCE_NO_IDENTITY_MAP',
'ERROR_INSTANCE_NOT_A_TEST_PROFILE',
'ERROR_INSTANCE_INTERNAL'
)
GROUP BY
_experience.journeyOrchestration.serviceEvents.segmentExportJob.ID
),
SEGMENT_EXPORT_METRICS AS (
SELECT
_experience.journeyOrchestration.serviceEvents.segmentExportJob.ID AS EXPORTJOB_ID,
sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal) AS TOTAL_EXPORTED_PROFILES_COUNT,
sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized) AS SUCCESS_EXPORTED_PROFILES_COUNT,
sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed) AS FAILED_EXPORTED_PROFILES_COUNT
FROM
journey_step_events
WHERE
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
'INFO_EXPORTJOB_SUCCEEDED',
'ERROR_EXPORTJOB_FAILED'
)
GROUP BY
_experience.journeyOrchestration.serviceEvents.segmentExportJob.ID
)
SELECT
sum(T2.TOTAL_EXPORTED_PROFILES_COUNT),
sum(T2.SUCCESS_EXPORTED_PROFILES_COUNT),
sum(T2.FAILED_EXPORTED_PROFILES_COUNT),
sum(T1.DISCARDED_PROFILES_COUNT)
FROM
DISCARDED_EXPORTED_PROFILES AS T1,
SEGMENT_EXPORT_METRICS AS T2
WHERE T1.EXPORTJOB_ID = T2.EXPORTJOB_ID
Obtener métricas agregadas (trabajos de exportación de segmentos y descartes) en todos los trabajos de exportación
Consulta de lago de datos
WITH
DISCARDED_EXPORTED_PROFILES AS (
SELECT
_experience.journeyOrchestration.journey.versionID AS JOURNEYVERSION_ID,
count(distinct _experience.journeyOrchestration.profile.ID) AS DISCARDED_PROFILES_COUNT
FROM
journey_step_events
WHERE
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
'ERROR_INSTANCE_DUPLICATION',
'ERROR_INSTANCE_BAD_NAMESPACE',
'ERROR_INSTANCE_NO_IDENTITY_MAP',
'ERROR_INSTANCE_NOT_A_TEST_PROFILE',
'ERROR_INSTANCE_INTERNAL'
)
GROUP BY
_experience.journeyOrchestration.journey.versionID
),
SEGMENT_EXPORT_METRICS AS (
SELECT
_experience.journeyOrchestration.journey.versionID AS JOURNEYVERSION_ID,
sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal) AS TOTAL_EXPORTED_PROFILES_COUNT,
sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized) AS SUCCESS_EXPORTED_PROFILES_COUNT,
sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed) AS FAILED_EXPORTED_PROFILES_COUNT
FROM
journey_step_events
WHERE
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
'INFO_EXPORTJOB_SUCCEEDED',
'ERROR_EXPORTJOB_FAILED'
)
GROUP BY
_experience.journeyOrchestration.journey.versionID
)
SELECT
sum(T2.TOTAL_EXPORTED_PROFILES_COUNT),
sum(T2.SUCCESS_EXPORTED_PROFILES_COUNT),
sum(T2.FAILED_EXPORTED_PROFILES_COUNT),
sum(T1.DISCARDED_PROFILES_COUNT)
FROM
DISCARDED_EXPORTED_PROFILES AS T1,
SEGMENT_EXPORT_METRICS AS T2
WHERE T1.JOURNEYVERSION_ID = T2.JOURNEYVERSION_ID
Esta consulta es diferente a la anterior.
Devuelve las métricas generales de una versión de recorrido determinada, independientemente de los trabajos que se puedan haber ejecutado para ella (en caso de recorridos recurrentes, los eventos empresariales activados aprovechan la reutilización del tema).
Consultas relacionadas con la Calificación de segmentos segment-qualification-queries
Perfil descartado debido a que se ha realizado un segmento diferente al configurado
Consulta de lago de datos
SELECT DATE(timestamp), _experience.journeyOrchestration.profile.ID
FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version id>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SEGMENT_REALISATION_CONDITION_MISMATCH'
Ejemplo
SELECT DATE(timestamp), _experience.journeyOrchestration.profile.ID
FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = 'a868f3c9-4888-46ac-a274-94cdf1c4159d' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SEGMENT_REALISATION_CONDITION_MISMATCH'
Esta consulta devuelve todos los ID de perfil que la versión de recorrido descartó debido a una realización incorrecta del segmento.
Eventos de calificación de segmentos descartados por cualquier otra razón para un perfil específico
Consulta de lago de datos
SELECT DATE(timestamp), _experience.journeyOrchestration.profile.ID, _experience.journeyOrchestration.serviceEvents.dispatcher.projectionID
FROM journey_step_events
where
_experience.journeyOrchestration.profile.ID = '<profile-id>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SERVICE_INTERNAL';
Ejemplo
SELECT DATE(timestamp), _experience.journeyOrchestration.profile.ID, _experience.journeyOrchestration.serviceEvents.dispatcher.projectionID
FROM journey_step_events
where
_experience.journeyOrchestration.profile.ID = 'mandee@adobe.com' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SERVICE_INTERNAL';
Esta consulta devuelve todos los eventos (eventos externos / eventos de calificación de segmentos) que se descartaron debido a cualquier otro motivo para un perfil.
Consultas basadas en eventos event-based-queries
Compruebe si se recibió un evento empresarial para un recorrido
Consulta de lago de datos
SELECT DATE(timestamp), count(distinct _id)
FROM journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>' AND
_experience.journeyOrchestration.stepEvents.nodeName = '<node-name-corresponding-to-business-event>' AND
_experience.journeyOrchestration.stepEvents.nodeType = 'start' AND
WHERE DATE(timestamp) > (now() - interval '<last x hours>' hour)
Ejemplo
SELECT DATE(timestamp), count(distinct _id)
FROM journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID = 'b1093bd4-11f3-44cc-961e-33925cc58e18' AND
_experience.journeyOrchestration.stepEvents.nodeName = 'TEST_MLTrainingSession' AND
_experience.journeyOrchestration.stepEvents.nodeType = 'start' AND
WHERE DATE(timestamp) > (now() - interval '6' hour)
Compruebe si se descartó un evento externo de un perfil porque no se encontró ningún recorrido relacionado
Consulta de lago de datos
SELECT _experience.journeyOrchestration.profile.ID, DATE(timestamp) FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.dispatcher.eventID = '<eventId>' AND
_experience.journeyOrchestration.profile.ID = '<profileId>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'EVENT_WITH_NO_JOURNEY'
Ejemplo
SELECT _experience.journeyOrchestration.profile.ID, DATE(timestamp) FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.dispatcher.eventID = '515bff852185e434ca5c83bcfc4f24626b1545ca615659fc4cfff91626ce61a6' AND
_experience.journeyOrchestration.profile.ID = 'mandee@adobe.com' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'EVENT_WITH_NO_JOURNEY'
Compruebe si se descartó un evento externo de un perfil debido a algún otro motivo
Consulta de lago de datos
SELECT _experience.journeyOrchestration.profile.ID, DATE(timestamp), _experience.journeyOrchestration.serviceEvents.dispatcher.eventID, _experience.journeyOrchestration.serviceEvents.dispatcher.eventCode
FROM journey_step_events
where
_experience.journeyOrchestration.profile.ID='<profileID>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventID='<eventID>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SERVICE_INTERNAL';
Ejemplo
SELECT _experience.journeyOrchestration.profile.ID, DATE(timestamp), _experience.journeyOrchestration.serviceEvents.dispatcher.eventID, _experience.journeyOrchestration.serviceEvents.dispatcher.eventCode
FROM journey_step_events
where
_experience.journeyOrchestration.profile.ID='mandee@adobe.com' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventID='81c51be978d8bdf9ef497076b3e12b14533615522ecea9f5080a81c736491656' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SERVICE_INTERNAL';
Compruebe el recuento de todos los eventos descartados por stateMachine por errorCode
Consulta de lago de datos
SELECT _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode, COUNT() FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.stateMachine.eventType = 'discard' GROUP BY _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode
Ejemplo
SELECT _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode, COUNT() FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.stateMachine.eventType = 'discard' GROUP BY _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode
Compruebe todos los eventos descartados porque no se permitió la reentrada
Consulta de lago de datos
SELECT DATE(timestamp), _experience.journeyOrchestration.profile.ID,
_experience.journeyOrchestration.journey.versionID,
_experience.journeyOrchestration.serviceEvents.stateMachine.eventCode
FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.stateMachine.eventType = 'discard' AND _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode='reentranceNotAllowed'
Ejemplo
SELECT DATE(timestamp), _experience.journeyOrchestration.profile.ID,
_experience.journeyOrchestration.journey.versionID,
_experience.journeyOrchestration.serviceEvents.stateMachine.eventCode
FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.stateMachine.eventType = 'discard' AND _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode='reentranceNotAllowed'
Consultas comunes basadas en recorridos journey-based-queries
Número de recorridos activos diarios
Consulta de lago de datos
SELECT DATE(timestamp), count(distinct _experience.journeyOrchestration.stepEvents.journeyVersionID) FROM journey_step_events
WHERE DATE(timestamp) > (now() - interval '<last x days>' day)
GROUP BY DATE(timestamp)
ORDER BY DATE(timestamp) desc
Ejemplo
SELECT DATE(timestamp), count(distinct _experience.journeyOrchestration.stepEvents.journeyVersionID) FROM journey_step_events
WHERE DATE(timestamp) > (now() - interval '100' day)
GROUP BY DATE(timestamp)
ORDER BY DATE(timestamp) desc
La consulta devuelve, para el periodo definido, el recuento de recorridos únicos que se activaron cada día. Un solo recorrido que se active en varios días se contará una vez al día.
Consultas en instancias de recorrido journey-instances-queries
Número de perfiles en un estado específico en un momento específico
Consulta de lago de datos
WITH
INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS (
SELECT
STEP_EVENTS.timestamp AS TS,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID AS ID
FROM
journey_step_events AS STEP_EVENTS
WHERE
STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = '<journey version name>'
),
INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS (
SELECT
T1.TS AS TS,
T1.ID AS ID
FROM
INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS T1
WHERE
T1.NODE_NAME = '<specific node name>' AND
<filter on time for profile in specific node>
),
INSTANCES_PASSED_IN_NEXT_NODES AS (
SELECT
T1.TS AS TS,
T1.ID AS ID
FROM
INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS T1
WHERE
T1.NODE_NAME in (<list of next node names from the specific node>)
),
INSTANCES_PASSED_IN_NODE_NOT_PASSED_IN_NODES AS (
SELECT
distinct T1.ID AS ID
FROM
INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS T1
EXCEPT
SELECT
distinct T1.ID AS ID
FROM
INSTANCES_PASSED_IN_NEXT_NODES AS T1
)
SELECT
DATE_FORMAT(T1.TS,'<date pattern>') AS DATETIME,
count(T1.ID) AS INSTANCES_COUNT
FROM
INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS T1,
INSTANCES_PASSED_IN_NODE_NOT_PASSED_IN_NODES AS T2
WHERE
T1.ID = T2.ID
GROUP BY
DATETIME
ORDER BY
DATETIME DESC
Ejemplo
WITH
INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS (
SELECT
STEP_EVENTS.timestamp AS TS,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID AS ID
FROM
journey_step_events AS STEP_EVENTS
WHERE
STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = 'Journey20009'
),
INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS (
SELECT
T1.TS AS TS,
T1.ID AS ID
FROM
INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS T1
WHERE
T1.NODE_NAME = 'slack_bso_tests - test1' AND
T1.TS > (now() - interval '18 hour')
),
INSTANCES_PASSED_IN_NEXT_NODES AS (
SELECT
T1.TS AS TS,
T1.ID AS ID
FROM
INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS T1
WHERE
T1.NODE_NAME in ('slack_bso_tests - test2')
),
INSTANCES_PASSED_IN_NODE_NOT_PASSED_IN_NODES AS (
SELECT
distinct T1.ID AS ID
FROM
INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS T1
EXCEPT
SELECT
distinct T1.ID AS ID
FROM
INSTANCES_PASSED_IN_NEXT_NODES AS T1
)
SELECT
DATE_FORMAT(T1.TS,'yyyy/MM/dd HH:mm') AS DATETIME,
count(T1.ID) AS INSTANCES_COUNT
FROM
INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS T1,
INSTANCES_PASSED_IN_NODE_NOT_PASSED_IN_NODES AS T2
WHERE
T1.ID = T2.ID
GROUP BY
DATETIME
ORDER BY
DATETIME DESC
Cuántos perfiles salieron del recorrido en un período específico
Consulta de lago de datos
SELECT
DATE_FORMAT(STEP_EVENTS.timestamp,'yyyy/MM/dd HH:mm') AS DATETIME,
count(STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID) AS EXITED_INSTANCES_COUNT
FROM
journey_step_events AS STEP_EVENTS
WHERE
STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = '<journey version name>' AND
STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus in ('endStep', 'error', 'timedOut', 'cappingError') AND
<timestamp filter>
GROUP BY
DATETIME
ORDER BY
DATETIME DESC
Ejemplo
SELECT
DATE_FORMAT(STEP_EVENTS.timestamp,'yyyy/MM/dd HH:mm') AS DATETIME,
count(STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID) AS EXITED_INSTANCES_COUNT
FROM
journey_step_events AS STEP_EVENTS
WHERE
STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = 'Journey20009' AND
STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus in ('endStep', 'error', 'timedOut', 'cappingError') AND
STEP_EVENTS.timestamp > (now() - interval '22 hour')
GROUP BY
DATETIME
ORDER BY
DATETIME DESC
Cuántos perfiles salieron del recorrido en un período de tiempo específico con nodo/estado
Consulta de lago de datos
SELECT
DATE_FORMAT(STEP_EVENTS.timestamp,'yyyy/MM/dd HH:mm') AS DATETIME,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus AS EXIT_STATUS,
count(STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID) AS EXITED_INSTANCES_COUNT
FROM
journey_step_events AS STEP_EVENTS
WHERE
STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = '<journey version name>' AND
STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus in ('endStep', 'error', 'timedOut', 'cappingError') AND
<timestamp filter>
GROUP BY
DATETIME, NODE_NAME, EXIT_STATUS
ORDER BY
DATETIME DESC
Ejemplo
SELECT
DATE_FORMAT(STEP_EVENTS.timestamp,'yyyy/MM/dd HH:mm') AS DATETIME,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus AS EXIT_STATUS,
count(STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID) AS EXITED_INSTANCES_COUNT
FROM
journey_step_events AS STEP_EVENTS
WHERE
STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = 'Journey20009' AND
STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus in ('endStep', 'error', 'timedOut', 'cappingError') AND
STEP_EVENTS.timestamp > (now() - interval '22 hour')
GROUP BY
DATETIME, NODE_NAME, EXIT_STATUS
ORDER BY
DATETIME DESC
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