DocumentaciónJourney OptimizerGuía de Journey Optimizer

Ejemplos de consultas query-examples

Last update: Thu Sep 26 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
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En esta sección se enumeran varios ejemplos de uso común para consultar los eventos de pasos de Recorrido en Data Lake.

Asegúrese de que los campos utilizados en las consultas tengan valores asociados en el esquema correspondiente.

Cuál es la diferencia entre id, instanceid y profileid

  • id: único para todas las entradas de evento de paso. Dos eventos de paso diferentes no pueden tener el mismo ID.
  • instanceId: instanceID es el mismo para todos los eventos de paso asociados a un perfil dentro de una ejecución de recorrido. Si un perfil vuelve a entrar en la recorrido, se utiliza un instanceId diferente. Este nuevo instanceId es el mismo para todos los eventos de paso de la instancia reintroducida (de inicio a fin).
  • profileID: la identidad del perfil que corresponde al área de nombres de recorrido.
NOTE
Para solucionar problemas, recomendamos utilizar journeyVersionID en lugar de journeyVersionName al consultar recorridos. Obtenga más información acerca de los atributos de propiedades de recorrido en esta sección.

Casos de uso básicos/consultas comunes common-queries

Cuántos perfiles ingresaron a un recorrido en un intervalo de tiempo determinado

Esta consulta proporciona el número de perfiles distintos que ingresaron al recorrido determinado en el lapso de tiempo determinado.

Consulta de lago de datos

SELECT count(distinct _experience.journeyOrchestration.stepEvents.profileID)
FROM journey_step_events WHERE _experience.journeyOrchestration.stepEvents.journeyVersionID = '<journeyVersionID>'
AND _experience.journeyOrchestration.stepEvents.nodeType='start'
AND _experience.journeyOrchestration.stepEvents.instanceType = 'unitary'
AND DATE(timestamp) > (now() - interval '<last x hours>' hour);

Cuántos errores se produjeron en cada nodo de un recorrido específico durante un período de tiempo determinado

Consulta de lago de datos

SELECT
_experience.journeyOrchestration.stepEvents.nodeName,
count(distinct _experience.journeyOrchestration.stepEvents.profileID)
FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.journeyVersionID='<journeyVersiionID>'
AND DATE(timestamp) > (now() - interval '<last x hours>' hour)
AND
  (_experience.journeyOrchestration.stepEvents.actionExecutionError not NULL
    OR _experience.journeyOrchestration.stepEvents.actionExecutionErrorCode not NULL
    OR _experience.journeyOrchestration.stepEvents.actionExecutionOriginCode not NULL
    OR _experience.journeyOrchestration.stepEvents.actionExecutionOriginError not NULL
    OR _experience.journeyOrchestration.stepEvents.fetchError not NULL
    OR _experience.journeyOrchestration.stepEvents.fetchErrorCode  not NULL
  )
GROUP BY _experience.journeyOrchestration.stepEvents.nodeName;

Cuántos eventos se descartaron de un recorrido específico en un intervalo de tiempo determinado

Consulta de lago de datos

SELECT
count(_id) AS NUMBER_OF_EVENTS_DISCARDED
FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.journeyVersionID='<journeyVersiionID>'
AND DATE(timestamp) > (now() - interval '<last x hours>' hour);

Qué le sucede a un perfil específico en un recorrido específico en un lapso de tiempo específico

Consulta de lago de datos

Esta consulta devuelve todos los eventos de paso y los eventos de servicio del perfil y el recorrido dados durante el tiempo especificado en orden cronológico.

SELECT
timestamp,
_experience.journeyOrchestration.stepEvents.journeyVersionID,
_experience.journeyOrchestration.stepEvents.profileID,
_experience.journeyOrchestration.stepEvents.nodeName,
_experience.journeyOrchestration.stepEvents.journeyNodeProcessed,
_experience.journeyOrchestration.serviceType,
to_json(_experience.journeyOrchestration.profile),
to_json(_experience.journeyOrchestration.serviceEvents)
FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.journeyVersionID='<journeyVersionID>'
AND DATE(timestamp) > (now() - interval '<last x hours>' hour)
AND
  (
    _experience.journeyOrchestration.stepEvents.profileID='<profileID>'
    OR _experience.journeyOrchestration.profile.ID='<profileID>'
  );
ORDER BY timestamp;

Cuánto tiempo transcurrió entre dos nodos

Estas consultas se pueden utilizar, por ejemplo, para calcular el tiempo empleado en una actividad de espera. Esto le permite asegurarse de que la actividad de espera esté configurada correctamente.

Consulta de lago de datos

WITH

START_NODE_INFO AS (

    SELECT

        timestamp AS TS_START,
        _experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
        _experience.journeyOrchestration.stepEvents.instanceID AS INSTANCE_ID

    FROM

        journey_step_events

    WHERE

        _experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey version id>' AND
        _experience.journeyOrchestration.stepEvents.nodeName = '<name of node before wait activity>' AND
        _experience.journeyOrchestration.stepEvents.journeyNodeProcessed = true

),

END_NODE_INFO AS (

    SELECT

        timestamp AS TS_END,
        _experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
        _experience.journeyOrchestration.stepEvents.instanceID AS INSTANCE_ID

    FROM

        journey_step_events

    WHERE

        _experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey version id>' AND
        _experience.journeyOrchestration.stepEvents.nodeName = '<name of wait activity node>' AND
        _experience.journeyOrchestration.stepEvents.journeyNodeProcessed = true

)

SELECT

    T1.INSTANCE_ID AS INSTANCE_ID,
    T1.NODE_NAME AS START_NODE_NAME,
    T2.NODE_NAME AS END_NODE_NAME,
    DATEDIFF(millisecond,T1.TS_START,T2.TS_END) AS ELAPSED_TIME_MS

FROM

    START_NODE_INFO AS T1,
    END_NODE_INFO AS T2

WHERE

    T1.INSTANCE_ID = T2.INSTANCE_ID

Consulta de lago de datos

WITH

START_NODE_INFO AS (

    SELECT

        timestamp AS TS_START,
        _experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
        _experience.journeyOrchestration.stepEvents.instanceID AS INSTANCE_ID

    FROM

        journey_step_events

    WHERE

        _experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey version id>' AND
        _experience.journeyOrchestration.stepEvents.nodeName = '<name of node before wait activity>' AND
        _experience.journeyOrchestration.stepEvents.journeyNodeProcessed = true

),

END_NODE_INFO AS (

    SELECT

        timestamp AS TS_END,
        _experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
        _experience.journeyOrchestration.stepEvents.instanceID AS INSTANCE_ID

    FROM

        journey_step_events

    WHERE

        _experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey version id>' AND
        _experience.journeyOrchestration.stepEvents.nodeName = '<name of wait activity node>' AND
        _experience.journeyOrchestration.stepEvents.journeyNodeProcessed = true

)

SELECT

    AVG(DATEDIFF(millisecond,T1.TS_START,T2.TS_END)) AS AVERAGE_ELAPSED_TIME,
    MIN(DATEDIFF(millisecond,T1.TS_START,T2.TS_END)) AS MIN_ELAPSED_TIME,
    MAX(DATEDIFF(millisecond,T1.TS_START,T2.TS_END)) AS MAX_ELAPSED_TIME

FROM

    START_NODE_INFO AS T1,
    END_NODE_INFO AS T2

WHERE

    T1.INSTANCE_ID = T2.INSTANCE_ID

Cómo comprobar los detalles de un serviceEvent

El conjunto de datos Eventos de paso de Recorrido contiene todos los stepEvents y serviceEvents. stepEvents se utiliza en los informes, ya que se relacionan con actividades (eventos, acciones, etc.) de perfiles en un recorrido. serviceEvents se almacenan en el mismo conjunto de datos e indican información adicional para fines de depuración, por ejemplo el motivo de un descarte de evento de experiencia.

Este es un ejemplo de consulta para comprobar los detalles de un serviceEvent:

Consulta de lago de datos

SELECT

     _experience.journeyOrchestration.profile.ID,
     _experience.journeyOrchestration.journey.versionID,
     to_json(_experience.journeyOrchestration.serviceEvents)

FROM journey_step_event

WHERE _experience.journeyOrchestration.serviceType is not null;

Errores de mensaje/acción message-action-errors

Lista de errores encontrados en los recorridos

Esta consulta le permite enumerar cada error encontrado en recorridos al ejecutar un mensaje o una acción.

Consulta de lago de datos

SELECT _experience.journeyOrchestration.stepEvents.actionExecutionError, count(distinct _id) FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.nodeName=<'message-name'>
AND _experience.journeyOrchestration.stepEvents.actionExecutionError IS NOT NULL
AND _experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>'
GROUP BY _experience.journeyOrchestration.stepEvents.actionExecutionError

Ejemplo

SELECT _experience.journeyOrchestration.stepEvents.actionExecutionError, count(distinct _id) FROM journey_step_events
WHERE _experience.journeyOrchestration.stepEvents.nodeName='Message - 100KB Email with Gateway and Kafkav2'
AND _experience.journeyOrchestration.stepEvents.actionExecutionError IS NOT NULL
AND _experience.journeyOrchestration.stepEvents.journeyVersionID = '67b14482-143e-4f83-9cf5-cfec0fca3d26'
GROUP BY _experience.journeyOrchestration.stepEvents.actionExecutionError

Esta consulta devuelve todos los diferentes errores que se han producido al ejecutar una acción en un recorrido, junto con el recuento de cuántas veces se han producido.

Consultas basadas en perfiles profile-based-queries

Buscar si un perfil especificó un Recorrido

Consulta de lago de datos

SELECT count(distinct _id) FROM journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>'

Ejemplo

SELECT count(distinct _id) FROM journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID = 'ec9efdd0-8a7c-4d7a-a765-b2cad659fa4e' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com'

El resultado debe ser mayor que 0. Esta consulta devuelve el número exacto de veces que un perfil ha introducido un recorrido.

Buscar si un perfil recibió un mensaje específico

Método 1: si el nombre del mensaje no es único en el recorrido (se utiliza en varios lugares).

Consulta de lago de datos

SELECT count(distinct _id) FROM journey_step_events WHERE
_experience.journeyOrchestration.stepEvents.nodeID='<NodeId in the UI corresponding to the message>' AND
_experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>'

Ejemplo

SELECT count(distinct _id) FROM journey_step_events WHERE
_experience.journeyOrchestration.stepEvents.nodeID='17ae65a1-02dd-439d-b54e-b56a78520eba' AND
_experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.journeyVersionID = '67b14482-143e-4f83-9cf5-cfec0fca3d26' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com'

El resultado debe ser mayor que 0. Esta consulta solo indica si la acción del mensaje se ejecutó correctamente en el lado del recorrido.

Método 2: si el nombre del mensaje es único en el recorrido.

Consulta de lago de datos

SELECT count(distinct _id) FROM journey_step_events WHERE
_experience.journeyOrchestration.stepEvents.nodeName='<NodeName in the UI corresponding to the message>' AND
_experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>'

Ejemplo

SELECT count(distinct _id) FROM journey_step_events WHERE
_experience.journeyOrchestration.stepEvents.nodeID='Message- 100KB Email' AND
_experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.journeyVersionID = '67b14482-143e-4f83-9cf5-cfec0fca3d26' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com'

La consulta devuelve la lista de todos los mensajes junto con su recuento invocado para el perfil seleccionado.

Buscar todos los mensajes que un perfil ha recibido en los últimos 30 días

Consulta de lago de datos

SELECT _experience.journeyOrchestration.stepEvents.nodeName, count(distinct _id) FROM journey_step_events
WHERE  _experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.nodeType = 'action' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>' AND
timestamp > (now() - interval '30' day)
GROUP BY _experience.journeyOrchestration.stepEvents.nodeName

Ejemplo

SELECT _experience.journeyOrchestration.stepEvents.nodeName, count(distinct _id) FROM journey_step_events
WHERE  _experience.journeyOrchestration.stepEvents.actionExecutionError IS NULL AND
_experience.journeyOrchestration.stepEvents.nodeType = 'action' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com' AND
timestamp > (now() - interval '30' day)
GROUP BY _experience.journeyOrchestration.stepEvents.nodeName

La consulta devuelve la lista de todos los mensajes junto con su recuento invocado para el perfil seleccionado.

Buscar todos los recorridos que un perfil ha ingresado en los últimos 30 días

Consulta de lago de datos

SELECT _experience.journeyOrchestration.stepEvents.journeyVersionName, count(distinct _id) FROM journey_step_events
WHERE  _experience.journeyOrchestration.stepEvents.nodeType = 'start' AND
_experience.journeyOrchestration.stepEvents.profileID = '<profileID corresponding to the namespace used>' AND
timestamp > (now() - interval '30' day)
GROUP BY _experience.journeyOrchestration.stepEvents.journeyVersionName

Ejemplo

SELECT _experience.journeyOrchestration.stepEvents.journeyVersionName, count(distinct _id) FROM journey_step_events
WHERE  _experience.journeyOrchestration.stepEvents.nodeType = 'start' AND
_experience.journeyOrchestration.stepEvents.profileID = 'saurgarg@adobe.com' AND
timestamp > (now() - interval '30' day)
GROUP BY _experience.journeyOrchestration.stepEvents.journeyVersionName

La consulta devuelve la lista de todos los nombres de recorrido junto con el número de veces que el perfil consultado ha introducido el recorrido.

Número de perfiles que cumplen los requisitos para un recorrido diario

Consulta de lago de datos

SELECT DATE(timestamp), count(distinct _experience.journeyOrchestration.stepEvents.profileID) FROM journey_step_events
WHERE DATE(timestamp) > (now() - interval '<last x days>' day)
AND _experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>'
GROUP BY DATE(timestamp)
ORDER BY DATE(timestamp) desc

Ejemplo

SELECT DATE(timestamp), count(distinct _experience.journeyOrchestration.stepEvents.profileID) FROM journey_step_events
WHERE DATE(timestamp) > (now() - interval '100' day)
AND _experience.journeyOrchestration.stepEvents.journeyVersionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1'
GROUP BY DATE(timestamp)
ORDER BY DATE(timestamp) desc

La consulta devuelve, para el periodo definido, el número de perfiles que ingresaron al recorrido cada día. Si un perfil se introduce mediante varias identidades, se cuenta dos veces. Si la reentrada está activada, el recuento de perfiles puede duplicarse en días diferentes si se reingresa al recorrido en un día diferente.

Consultas relacionadas con la audiencia de lectura read-segment-queries

Tiempo necesario para finalizar un trabajo de exportación de audiencia

Consulta de lago de datos

select DATEDIFF (minute,
              (select timestamp
                where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status = 'queued') ,
              (select timestamp
                where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status = 'finished')) AS export_job_runtime;

Ejemplo

select DATEDIFF (minute,
              (select timestamp
                where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status = 'queued') ,
              (select timestamp
                where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.status = 'finished')) AS export_job_runtime;

La consulta devuelve la diferencia de tiempo, en minutos, entre el momento en que el trabajo de exportación de audiencia se puso en cola y el momento en que finalmente finalizó.

Número de perfiles que el recorrido descartó porque eran duplicados

Consulta de lago de datos

SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_DUPLICATION'

Ejemplo

SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_DUPLICATION'

La consulta devuelve todos los ID de perfil que el recorrido descartó porque eran duplicados.

Número de perfiles que el recorrido descartó debido a un área de nombres no válida

Consulta de lago de datos

SELECT count(*) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_BAD_NAMESPACE'

Ejemplo

SELECT count(*) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_BAD_NAMESPACE'

La consulta devuelve todos los ID de perfil que descartó la recorrido porque tenían un área de nombres no válida o no tenían identidad para ese área de nombres.

Número de perfiles que el recorrido descartó debido a que no hay mapa de identidad

Consulta de lago de datos

SELECT count(*) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_NO_IDENTITY_MAP'

Ejemplo

SELECT count(*) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_NO_IDENTITY_MAP'

La consulta devuelve todos los ID de perfil que el recorrido descartó porque faltaba el mapa de identidad.

Número de perfiles que el recorrido descartó porque el recorrido estaba en el nodo de prueba y el perfil no era un perfil de prueba

Consulta de lago de datos

SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_NOT_A_TEST_PROFILE'

Ejemplo

SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_NOT_A_TEST_PROFILE'

La consulta devuelve todos los ID de perfil que descartó la recorrido porque el trabajo de exportación se ejecutó en modo de prueba pero el perfil no tenía el atributo testProfile establecido en true.

Número de perfiles que el recorrido descartó debido a un error interno

Consulta de lago de datos

SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_INTERNAL'

Ejemplo

SELECT count(distinct _experience.journeyOrchestration.profile.ID) FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '180ad071-d42d-42bb-8724-2a6ff0a109f1' AND
_experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode = 'ERROR_INSTANCE_INTERNAL'

La consulta devuelve todos los ID de perfil que el recorrido descartó debido a algún error interno.

Información general sobre la audiencia de lectura para una versión de recorrido determinada

Consulta de lago de datos

SELECT
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode           AS EVENT_CODE,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.exportSegmentID     AS SEGMENT_ID,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.ID                  AS EXPORTJOB_ID,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.status              AS EXPORTJOB_STATUS,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal    AS TOTAL_EXPORTED_PROFILES_COUNT,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized AS SUCCESS_EXPORTED_PROFILES_COUNT,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed   AS FAILED_EXPORTED_PROFILES_COUNT
FROM
    journey_step_events
WHERE
    _experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator'

Devuelve todos los eventos de servicio relacionados con la versión de recorrido determinada. Podemos seguir la cadena de operaciones:

  • creación de temas
  • creación de trabajos de exportación
  • finalización del trabajo de exportación (con métricas en perfiles exportados)
  • finalización del procesamiento del trabajador

También podemos detectar problemas como:

  • errores en la creación de trabajos de exportación de temas (incluidos los tiempos de espera en las llamadas de API de exportación de audiencia)
  • trabajos de exportación que se pueden atascar (en caso de que, para una versión de recorrido determinada, no tengamos ningún evento con respecto a la finalización del trabajo de exportación)
  • problemas con los trabajadores, si hemos recibido el evento de finalización del trabajo de exportación pero no el de finalización del procesamiento del trabajador

IMPORTANTE: si esta consulta no devuelve ningún evento, puede deberse a uno de los siguientes motivos:

  • la versión del recorrido no ha alcanzado la programación
  • si se supone que la versión de recorrido tiene que almacenar en déclencheur el trabajo de exportación llamando al orquestador, algo salió mal en el flujo ascendente: problema en la implementación de recorrido, evento empresarial o problema con el programador.

Obtener errores de lectura de audiencia para una versión de recorrido determinada

Consulta de lago de datos

SELECT
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode           AS EVENT_CODE,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.exportSegmentID     AS SEGMENT_ID,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.ID                  AS EXPORTJOB_ID,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.status              AS EXPORTJOB_STATUS,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal    AS TOTAL_EXPORTED_PROFILES_COUNT,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized AS SUCCESS_EXPORTED_PROFILES_COUNT,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed   AS FAILED_EXPORTED_PROFILES_COUNT
FROM
    journey_step_events
WHERE
    _experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator' AND
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
        'ERROR_TOPIC_CREATION',
        'ERROR_EXPORTJOB_APICALL',
        'ERROR_EXPORTJOB_APICALL_TIMEOUT',
        'ERROR_EXPORTJOB_FAILED'
    )

Obtener estado de procesamiento del trabajo de exportación

Consulta de lago de datos

SELECT
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode           AS EVENT_CODE,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.exportSegmentID     AS SEGMENT_ID,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.ID                  AS EXPORTJOB_ID,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.status              AS EXPORTJOB_STATUS,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal    AS TOTAL_EXPORTED_PROFILES_COUNT,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized AS SUCCESS_EXPORTED_PROFILES_COUNT,
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed   AS FAILED_EXPORTED_PROFILES_COUNT
FROM
    journey_step_events
WHERE
    _experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator' AND
    _experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
        'INFO_EXPORTJOB_SUCCEEDED',
        'ERROR_EXPORTJOB_FAILED'
    )

Si no se devuelve ningún registro, significa que:

  • se ha producido un error durante la creación del tema o trabajo de exportación
  • el trabajo de exportación aún se está ejecutando

Obtener métricas en perfiles exportados, incluidos descartes y métricas de trabajos de exportación para cada trabajo de exportación

Consulta de lago de datos

WITH

DISCARDED_EXPORTED_PROFILES AS (

    SELECT
        _experience.journeyOrchestration.serviceEvents.segmentExportJob.ID AS EXPORTJOB_ID,
        count(distinct _experience.journeyOrchestration.profile.ID) AS DISCARDED_PROFILES_COUNT
    FROM
        journey_step_events
    WHERE
        _experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
        _experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
            'ERROR_INSTANCE_DUPLICATION',
            'ERROR_INSTANCE_BAD_NAMESPACE',
            'ERROR_INSTANCE_NO_IDENTITY_MAP',
            'ERROR_INSTANCE_NOT_A_TEST_PROFILE',
            'ERROR_INSTANCE_INTERNAL'
        )
    GROUP BY
        _experience.journeyOrchestration.serviceEvents.segmentExportJob.ID

),

SEGMENT_EXPORT_METRICS AS (

    SELECT
        _experience.journeyOrchestration.serviceEvents.segmentExportJob.ID AS EXPORTJOB_ID,
        sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal) AS TOTAL_EXPORTED_PROFILES_COUNT,
        sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized) AS SUCCESS_EXPORTED_PROFILES_COUNT,
        sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed) AS FAILED_EXPORTED_PROFILES_COUNT
    FROM
        journey_step_events
    WHERE
        _experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
        _experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator' AND
        _experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
            'INFO_EXPORTJOB_SUCCEEDED',
            'ERROR_EXPORTJOB_FAILED'
        )
    GROUP BY
        _experience.journeyOrchestration.serviceEvents.segmentExportJob.ID

)

SELECT
    sum(T2.TOTAL_EXPORTED_PROFILES_COUNT),
    sum(T2.SUCCESS_EXPORTED_PROFILES_COUNT),
    sum(T2.FAILED_EXPORTED_PROFILES_COUNT),
    sum(T1.DISCARDED_PROFILES_COUNT)
FROM
    DISCARDED_EXPORTED_PROFILES AS T1,
    SEGMENT_EXPORT_METRICS AS T2
WHERE T1.EXPORTJOB_ID = T2.EXPORTJOB_ID

Obtener métricas agregadas (trabajos de exportación de audiencia y descartes) en todos los trabajos de exportación

Consulta de lago de datos

WITH

DISCARDED_EXPORTED_PROFILES AS (

    SELECT
        _experience.journeyOrchestration.journey.versionID AS JOURNEYVERSION_ID,
        count(distinct _experience.journeyOrchestration.profile.ID) AS DISCARDED_PROFILES_COUNT
    FROM
        journey_step_events
    WHERE
        _experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
        _experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
            'ERROR_INSTANCE_DUPLICATION',
            'ERROR_INSTANCE_BAD_NAMESPACE',
            'ERROR_INSTANCE_NO_IDENTITY_MAP',
            'ERROR_INSTANCE_NOT_A_TEST_PROFILE',
            'ERROR_INSTANCE_INTERNAL'
        )
    GROUP BY
        _experience.journeyOrchestration.journey.versionID
),

SEGMENT_EXPORT_METRICS AS (

    SELECT
        _experience.journeyOrchestration.journey.versionID AS JOURNEYVERSION_ID,
        sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountTotal) AS TOTAL_EXPORTED_PROFILES_COUNT,
        sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountRealized) AS SUCCESS_EXPORTED_PROFILES_COUNT,
        sum(_experience.journeyOrchestration.serviceEvents.segmentExportJob.exportCountFailed) AS FAILED_EXPORTED_PROFILES_COUNT
    FROM
        journey_step_events
    WHERE
        _experience.journeyOrchestration.journey.versionID = '<journey-version-id>' AND
        _experience.journeyOrchestration.serviceEvents.segmentExportJob.eventType = 'segmenttrigger-orchestrator' AND
        _experience.journeyOrchestration.serviceEvents.segmentExportJob.eventCode IN (
            'INFO_EXPORTJOB_SUCCEEDED',
            'ERROR_EXPORTJOB_FAILED'
        )
    GROUP BY
          _experience.journeyOrchestration.journey.versionID

)

SELECT
    sum(T2.TOTAL_EXPORTED_PROFILES_COUNT),
    sum(T2.SUCCESS_EXPORTED_PROFILES_COUNT),
    sum(T2.FAILED_EXPORTED_PROFILES_COUNT),
    sum(T1.DISCARDED_PROFILES_COUNT)
FROM
    DISCARDED_EXPORTED_PROFILES AS T1,
    SEGMENT_EXPORT_METRICS AS T2
WHERE T1.JOURNEYVERSION_ID = T2.JOURNEYVERSION_ID

Esta consulta es diferente a la anterior.

Devuelve las métricas generales de una versión de recorrido determinada, independientemente de los trabajos que se puedan haber ejecutado para ella (en caso de recorridos recurrentes, los eventos empresariales activados aprovechan la reutilización del tema).

Consultas relacionadas con la calificación de audiencias segment-qualification-queries

Perfil descartado debido a que la comprensión de la audiencia es diferente a la configurada

Consulta de lago de datos

SELECT DATE(timestamp),  _experience.journeyOrchestration.profile.ID
FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = '<journey-version id>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SEGMENT_REALISATION_CONDITION_MISMATCH'

Ejemplo

SELECT DATE(timestamp),  _experience.journeyOrchestration.profile.ID
FROM journey_step_events
where
_experience.journeyOrchestration.journey.versionID = 'a868f3c9-4888-46ac-a274-94cdf1c4159d' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SEGMENT_REALISATION_CONDITION_MISMATCH'

Esta consulta devuelve todos los ID de perfil que la versión de recorrido descartó debido a una comprensión incorrecta de la audiencia.

Eventos de calificación de audiencia descartados por cualquier otra razón para un perfil específico

Consulta de lago de datos

SELECT DATE(timestamp),  _experience.journeyOrchestration.profile.ID, _experience.journeyOrchestration.serviceEvents.dispatcher.projectionID
FROM journey_step_events
where
_experience.journeyOrchestration.profile.ID = '<profile-id>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SERVICE_INTERNAL';

Ejemplo

SELECT DATE(timestamp),  _experience.journeyOrchestration.profile.ID, _experience.journeyOrchestration.serviceEvents.dispatcher.projectionID
FROM journey_step_events
where
_experience.journeyOrchestration.profile.ID = 'mandee@adobe.com' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SERVICE_INTERNAL';

Esta consulta devuelve todos los eventos (eventos externos / eventos de calificación de audiencia) que se descartaron debido a cualquier otro motivo para un perfil.

Consultas basadas en eventos event-based-queries

Compruebe si se recibió un evento empresarial para un recorrido

Consulta de lago de datos

SELECT DATE(timestamp), count(distinct _id)
FROM journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID = '<journey-version-id>' AND
_experience.journeyOrchestration.stepEvents.nodeName = '<node-name-corresponding-to-business-event>' AND
_experience.journeyOrchestration.stepEvents.nodeType = 'start' AND
WHERE DATE(timestamp) > (now() - interval '<last x hours>' hour)

Ejemplo

SELECT DATE(timestamp), count(distinct _id)
FROM journey_step_events
where
_experience.journeyOrchestration.stepEvents.journeyVersionID = 'b1093bd4-11f3-44cc-961e-33925cc58e18' AND
_experience.journeyOrchestration.stepEvents.nodeName = 'TEST_MLTrainingSession' AND
_experience.journeyOrchestration.stepEvents.nodeType = 'start' AND
WHERE DATE(timestamp) > (now() - interval '6' hour)

Compruebe si se descartó un evento externo de un perfil porque no se encontró ningún recorrido relacionado

Consulta de lago de datos

SELECT _experience.journeyOrchestration.profile.ID, DATE(timestamp) FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.dispatcher.eventID = '<eventId>' AND
_experience.journeyOrchestration.profile.ID = '<profileId>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'EVENT_WITH_NO_JOURNEY'

Ejemplo

SELECT _experience.journeyOrchestration.profile.ID, DATE(timestamp) FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.dispatcher.eventID = '515bff852185e434ca5c83bcfc4f24626b1545ca615659fc4cfff91626ce61a6' AND
_experience.journeyOrchestration.profile.ID = 'mandee@adobe.com' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'EVENT_WITH_NO_JOURNEY'

Compruebe si se descartó un evento externo de un perfil debido a algún otro motivo

Consulta de lago de datos

SELECT _experience.journeyOrchestration.profile.ID, DATE(timestamp), _experience.journeyOrchestration.serviceEvents.dispatcher.eventID, _experience.journeyOrchestration.serviceEvents.dispatcher.eventCode
FROM journey_step_events
where
_experience.journeyOrchestration.profile.ID='<profileID>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventID='<eventID>' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SERVICE_INTERNAL';

Ejemplo

SELECT _experience.journeyOrchestration.profile.ID, DATE(timestamp), _experience.journeyOrchestration.serviceEvents.dispatcher.eventID, _experience.journeyOrchestration.serviceEvents.dispatcher.eventCode
FROM journey_step_events
where
_experience.journeyOrchestration.profile.ID='mandee@adobe.com' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventID='81c51be978d8bdf9ef497076b3e12b14533615522ecea9f5080a81c736491656' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventCode = 'discard' AND
_experience.journeyOrchestration.serviceEvents.dispatcher.eventType = 'ERROR_SERVICE_INTERNAL';

Compruebe el recuento de todos los eventos descartados por stateMachine por errorCode

Consulta de lago de datos

SELECT _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode, COUNT() FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.stateMachine.eventType = 'discard' GROUP BY _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode

Ejemplo

SELECT _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode, COUNT() FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.stateMachine.eventType = 'discard' GROUP BY _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode

Compruebe todos los eventos descartados porque no se permitió la reentrada

Consulta de lago de datos

SELECT DATE(timestamp), _experience.journeyOrchestration.profile.ID,
_experience.journeyOrchestration.journey.versionID,
_experience.journeyOrchestration.serviceEvents.stateMachine.eventCode
FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.stateMachine.eventType = 'discard' AND _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode='reentranceNotAllowed'

Ejemplo

SELECT DATE(timestamp), _experience.journeyOrchestration.profile.ID,
_experience.journeyOrchestration.journey.versionID,
_experience.journeyOrchestration.serviceEvents.stateMachine.eventCode
FROM journey_step_events
where
_experience.journeyOrchestration.serviceEvents.stateMachine.eventType = 'discard' AND _experience.journeyOrchestration.serviceEvents.stateMachine.eventCode='reentranceNotAllowed'

Consultas comunes basadas en recorridos journey-based-queries

Número de recorridos activos diarios

Consulta de lago de datos

SELECT DATE(timestamp), count(distinct _experience.journeyOrchestration.stepEvents.journeyVersionID) FROM journey_step_events
WHERE DATE(timestamp) > (now() - interval '<last x days>' day)
GROUP BY DATE(timestamp)
ORDER BY DATE(timestamp) desc

Ejemplo

SELECT DATE(timestamp), count(distinct _experience.journeyOrchestration.stepEvents.journeyVersionID) FROM journey_step_events
WHERE DATE(timestamp) > (now() - interval '100' day)
GROUP BY DATE(timestamp)
ORDER BY DATE(timestamp) desc

La consulta devuelve, para el periodo definido, el recuento de recorridos únicos que se activaron cada día. Un solo recorrido que se active en varios días se contará una vez al día.

Consultas en instancias de recorrido journey-instances-queries

Número de perfiles en un estado específico en un momento específico

Consulta de lago de datos

WITH

INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS (

    SELECT
        STEP_EVENTS.timestamp AS TS,
        STEP_EVENTS._experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
        STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID AS ID
    FROM
        journey_step_events AS STEP_EVENTS
    WHERE
        STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = '<journey version name>'

),

INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS (

    SELECT
        T1.TS AS TS,
        T1.ID AS ID
    FROM
        INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS T1
    WHERE
        T1.NODE_NAME = '<specific node name>' AND
        <filter on time for profile in specific node>

),

INSTANCES_PASSED_IN_NEXT_NODES AS (

    SELECT
        T1.TS AS TS,
        T1.ID AS ID
    FROM
        INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS T1
    WHERE
        T1.NODE_NAME in (<list of next node names from the specific node>)

),

INSTANCES_PASSED_IN_NODE_NOT_PASSED_IN_NODES AS (

    SELECT
        distinct T1.ID AS ID
    FROM
        INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS T1

    EXCEPT

    SELECT
        distinct T1.ID AS ID
    FROM
        INSTANCES_PASSED_IN_NEXT_NODES AS T1

)

SELECT
    DATE_FORMAT(T1.TS,'<date pattern>') AS DATETIME,
    count(T1.ID) AS INSTANCES_COUNT
FROM
    INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS T1,
    INSTANCES_PASSED_IN_NODE_NOT_PASSED_IN_NODES AS T2
WHERE
    T1.ID = T2.ID
GROUP BY
    DATETIME
ORDER BY
    DATETIME DESC

Ejemplo

WITH

INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS (

    SELECT
        STEP_EVENTS.timestamp AS TS,
        STEP_EVENTS._experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
        STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID AS ID
    FROM
        journey_step_events AS STEP_EVENTS
    WHERE
        STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = 'Journey20009'

),

INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS (

    SELECT
        T1.TS AS TS,
        T1.ID AS ID
    FROM
        INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS T1
    WHERE
        T1.NODE_NAME = 'slack_bso_tests - test1' AND
        T1.TS > (now() - interval '18 hour')

),

INSTANCES_PASSED_IN_NEXT_NODES AS (

    SELECT
        T1.TS AS TS,
        T1.ID AS ID
    FROM
        INSTANCES_PASSED_IN_ALL_NODES_WITH_DETAILS AS T1
    WHERE
        T1.NODE_NAME in ('slack_bso_tests - test2')

),

INSTANCES_PASSED_IN_NODE_NOT_PASSED_IN_NODES AS (

    SELECT
        distinct T1.ID AS ID
    FROM
        INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS T1

    EXCEPT

    SELECT
        distinct T1.ID AS ID
    FROM
        INSTANCES_PASSED_IN_NEXT_NODES AS T1

)

SELECT
    DATE_FORMAT(T1.TS,'yyyy/MM/dd HH:mm') AS DATETIME,
    count(T1.ID) AS INSTANCES_COUNT
FROM
    INSTANCES_PASSED_IN_NODE_WITH_DETAILS AS T1,
    INSTANCES_PASSED_IN_NODE_NOT_PASSED_IN_NODES AS T2
WHERE
    T1.ID = T2.ID
GROUP BY
    DATETIME
ORDER BY
    DATETIME DESC

Cuántos perfiles salieron del recorrido en un período específico

Consulta de lago de datos

SELECT
    DATE_FORMAT(STEP_EVENTS.timestamp,'yyyy/MM/dd HH:mm') AS DATETIME,
    count(STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID) AS EXITED_INSTANCES_COUNT
FROM
    journey_step_events AS STEP_EVENTS
WHERE
    STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = '<journey version name>' AND
    STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus in ('endStep', 'error', 'timedOut', 'cappingError') AND
    <timestamp filter>
GROUP BY
    DATETIME
ORDER BY
    DATETIME DESC

Ejemplo

SELECT
    DATE_FORMAT(STEP_EVENTS.timestamp,'yyyy/MM/dd HH:mm') AS DATETIME,
    count(STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID) AS EXITED_INSTANCES_COUNT
FROM
    journey_step_events AS STEP_EVENTS
WHERE
    STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = 'Journey20009' AND
    STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus in ('endStep', 'error', 'timedOut', 'cappingError') AND
    STEP_EVENTS.timestamp > (now() - interval '22 hour')
GROUP BY
    DATETIME
ORDER BY
    DATETIME DESC

Cuántos perfiles salieron del recorrido en un período de tiempo específico con nodo/estado

Consulta de lago de datos

SELECT
    DATE_FORMAT(STEP_EVENTS.timestamp,'yyyy/MM/dd HH:mm') AS DATETIME,
    STEP_EVENTS._experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
    STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus AS EXIT_STATUS,
    count(STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID) AS EXITED_INSTANCES_COUNT
FROM
    journey_step_events AS STEP_EVENTS
WHERE
    STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = '<journey version name>' AND
    STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus in ('endStep', 'error', 'timedOut', 'cappingError') AND
    <timestamp filter>
GROUP BY
    DATETIME, NODE_NAME, EXIT_STATUS
ORDER BY
    DATETIME DESC

Ejemplo

SELECT
    DATE_FORMAT(STEP_EVENTS.timestamp,'yyyy/MM/dd HH:mm') AS DATETIME,
    STEP_EVENTS._experience.journeyOrchestration.stepEvents.nodeName AS NODE_NAME,
    STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus AS EXIT_STATUS,
    count(STEP_EVENTS._experience.journeyOrchestration.stepEvents.instanceID) AS EXITED_INSTANCES_COUNT
FROM
    journey_step_events AS STEP_EVENTS
WHERE
    STEP_EVENTS._experience.journeyOrchestration.stepEvents.journeyVersionName = 'Journey20009' AND
    STEP_EVENTS._experience.journeyOrchestration.stepEvents.stepStatus in ('endStep', 'error', 'timedOut', 'cappingError') AND
    STEP_EVENTS.timestamp > (now() - interval '22 hour')
GROUP BY
    DATETIME, NODE_NAME, EXIT_STATUS
ORDER BY
    DATETIME DESC
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