En esta página: Empiece a usar los fragmentos de contenido de Adobe Experience Manager y comprenda cómo el ciclo de vida de creación y publicación determina qué fragmentos están disponibles en Journey Optimizer.
Al integrar Adobe Experience Manager as a Cloud Service y Adobe Experience Manager Managed Service con Adobe Journey Optimizer, puede utilizar fragmentos de contenido de AEM en recorridos y campañas. Para Adobe Experience Manager Managed Service, la integración admite los niveles de Author y Publish en el SP2 de Soporte a largo plazo de AEM (LTS); las actualizaciones en tiempo real de Adobe Experience Manager no están disponibles en esta versión. Póngase en contacto con su representante de Adobe Managed Services para configurar la instancia y configurar el acceso al repositorio de Adobe Experience Manager para agregar su repositorio de Managed Services.
Para obtener más información sobre los fragmentos de contenido de AEM, consulte Trabajar con fragmentos de contenido en la documentación de Experience Manager.
Ciclo de fragmento de contenido
Los fragmentos de contenido siguen diferentes etapas del ciclo vital según el nivel de Adobe Experience Manager en el que existan. Obtenga más información en la documentación de Adobe Experience Manager
El contenido se crea y administra en el nivel de creación, donde los fragmentos pueden tener estados como Nuevo, Borrador, Publicado, Modificado o No publicado. Estos estados se aplican solamente en el nivel de creación y admiten la creación y revisión de contenido.
Cuando se publica un fragmento de contenido, se crea una copia en el nivel de publicación y se expone a través de un extremo público no autenticado. Para Adobe Experience Manager as a Cloud Service, Journey Optimizer admite la integración con Author tier y Publish tier.
Como resultado, Journey Optimizer muestra solo fragmentos de contenido publicados o modificados y siempre utiliza la última versión publicada. Los cambios realizados después de la publicación no se reflejarán en Journey Optimizer hasta que se vuelva a publicar el fragmento de contenido.
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- TL;DR: This page introduces Adobe Experience Manager Content Fragments in Journey Optimizer and explains how their author and publish lifecycle determines which fragments are available for journeys and campaigns.
Intents:
- Understand how Adobe Experience Manager Content Fragments become available in journeys and campaigns
- Learn the Content Fragment lifecycle across the Author and Publish tiers
- Identify which Content Fragment statuses Journey Optimizer surfaces
- Understand support for Adobe Experience Manager Managed Service and as a Cloud Service
Glossary:
- Content Fragment: Adobe Experience Manager content used in Journey Optimizer journeys and campaigns (product-specific)
- Author tier: The tier where content is created and managed, where fragments can have statuses such as New, Draft, Published, Modified, or Unpublished (product-specific)
- Publish tier: The tier where a copy of a published Content Fragment is created and exposed through a public, unauthenticated endpoint (product-specific)
Guardrails:
- For Adobe Experience Manager Managed Service, integration supports Author and Publish tiers on AEM Long Term Support (LTS) SP2; real-time updates from Adobe Experience Manager are not available in this release.
- For Healthcare customers, the integration is enabled only upon licensing the Journey Optimizer Healthcare Shield and Adobe Experience Manager Enhanced Security add-on offerings.
- Journey Optimizer surfaces only Published or Modified Content Fragments and always uses the latest published version.
- Changes made after publication are not reflected in Journey Optimizer until the Content Fragment is republished.
- The New, Draft, Published, Modified, and Unpublished statuses apply only on the Author tier.
Terminology:
- Canonical name: Adobe Experience Manager Content Fragment — Acronym: AEM Content Fragment — variants: Content Fragment, AEM CF
- Synonyms: “as a Cloud Service” = “Adobe Experience Manager as a Cloud Service”
- Do not confuse: “Author tier” (content creation and review, statuses New/Draft/Published/Modified/Unpublished) ≠ “Publish tier” (public, unauthenticated endpoint copy)
FAQ:
- Q: Which Content Fragments appear in Journey Optimizer? — Only Published or Modified Content Fragments, and Journey Optimizer always uses the latest published version.
- Q: Are edits made after publication reflected automatically? — No; changes made after publication are not reflected in Journey Optimizer until the Content Fragment is republished.
- Q: What does Managed Service integration support? — Author and Publish tiers on AEM Long Term Support (LTS) SP2; real-time updates are not available in this release.
- Q: What statuses can a fragment have on the Author tier? — New, Draft, Published, Modified, or Unpublished; these statuses apply only on the Author tier.