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Configure the Workfront and Frame.io integration

Last update: Tue May 14 2024 00:00:00 GMT+0000 (Coordinated Universal Time)

CREATED FOR:

  • Admin

The Workfront administrator enables the integration between Workfront and Frame.io by configuring the default Frame.io account in the Setup area and then designating Frame.io users in Workfront. This allows the project coordinator to plan and initiate work using Workfront projects and review and approval workflows.

Access requirements

IMPORTANT
This functionality is available only to organization that have been onboarded to the Adobe Admin Console.

You must have the following:

Adobe Workfront plan
Any
Adobe Workfront licenses
Current: Plan
New: Standard
Access level configurations
You must be a Workfront administrator.

For more detail about the information in this table, see Access requirements in Workfront documentation.

Configure a default Frame.io account [Coming soon]{class="badge informative"}

Once a default Frame.io account is set up, any projects created in Workfront have a mirror project created in Frame.io.

IMPORTANT
This feature is coming soon. For now, Frame.io accounts are added manually by the Workfront team. Contact your Adobe account representative for help.

Configure a single Frame.io account with a Workfront group

You can connect a single Workfront group with a single Frame.io account that is different from the default account.

To configure a single Frame.io account with a Workfront group:

  1. Click the Main Menu icon Main Menu in the upper-right corner of Adobe Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Setup Setup icon .

  2. In the left panel, click Groups.

  3. Choose an existing group, or click Create group.

  4. In the left panel, click Connect to Frame.io.

  5. Enter the API developer token.

  6. Click Initiate Connection.

  7. (Conditional) If you are the administrator of more than one Frame.io account, select the account you want to use.

Enable Frame.io users

Workfront users who regularly use Frame.io should be marked as Frame.io users. Workfront administrators can designate Frame.io users in the Workfront User Profile.

TIP
We recommend enabling users who regularly work in creative tools and upload assets for review and approval as Frame.io users.

When a user is marked as a Frame.io user in Workfront and is added to a project:

  • They are added as a Collaborator in Frame.io.
  • They can send assets from Frame.io to Workfront for formal review and approval.
  • They can view information in the one-way sync folder from Workfront. [Coming soon]{class="badge informative"}

To enable Frame.io users:

  1. Click the Main Menu icon Main Menu in the upper-right corner of Adobe Workfront, or (if available), click the Main Menu icon Main Menu in the upper-left corner, then click Users Users icon .

  2. Select one or more users, then click the Edit icon .

  3. In the Access section, enable the Add to projects in Frame.io checkbox, then select Yes in the drop-down menu.

    note note
    NOTE
    If this box is unchecked, the user retains access to past assignments and are added to Frame.io projects moving forward.
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