Proactive notifications
Proactive notifications are email alerts sent to registered customers for the following events opened against services included in the customer’s customer profile, including Target:
- Solution-Level Alerts (does not isolate specific services within the solution)
- CSOs (Outage Events) of Severity 1 and Severity 2
- CMRs (Maintenance Events)
You must register to receive this alerts. Contact your Adobe Customer Success Manager (CSM) or Adobe Account Executive (AE) to initiate the registration process.
The following illustrations are examples of the proactive notification email alert:
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