Exclude duplicate offers

Prevent offers from the offer library from being duplicated when used in different locations in Automated Personalization activities.

You might have an activity, for example, with six locations on a page with 12 offers. There is a chance that the same offer could be placed in one or more locations in the activity. This feature prevents duplicate offers from displaying at the same time in different locations within the same activity.

Click the Configure gear option > Duplicate Offers, then click Allow Duplicates or Disallow Duplicates.

Duplicate offers options

Exclude specific experiences

Exclude specific experiences if you want to exclude certain offer combinations from your Automated Personalization activity.

There might be certain combinations that don’t work together, or you might be limiting the number of experiences tested to decrease traffic requirements for your activity.

  1. While creating or editing an AP activity, click Manage Content in the header bar.

    Manage Content link

    The Experiences list shows each experience generated from the permutations of all content and location options.

  2. Exclude experiences, as desired.

    You can exclude specific experiences by hovering over the desired experience and then clicking the exclude icon.

    Exclude experience by hovering

    Or you can batch exclude experiences by selecting the checkbox for the relevant experiences and then clicking the Exclude icon in the top-right corner of the dialog box. The Exclude icon displays when one or more experiences are checked.

    Batch exclude experiences

    You can filter this list view to see only excluded or only included activities by clicking the Status drop-down list.

    The experiences are now excluded from the activity and their Status show as Excluded.

    Excluded experiences