Migrate user management to the Adobe Admin Console
Contact your Adobe account team to discuss transitioning eligible solutions to centralized user management through the Adobe Admin Console.
Before contacting your Adobe account team, verify that your organization meets the eligibility requirements and identify the stakeholders who will participate in migration planning.
Migration eligibility varies by solution. Before beginning the migration process, ensure that your organization has:
- An eligible enterprise solution or deployment that supports migration to Adobe Admin Console-based user management.
- Access to the Adobe Admin Console, where applicable.
- Administrative access required to review your current user management configuration.
- Contact information for your Adobe account team or implementation representative.
- Any solution-specific prerequisites completed, if applicable.
Verify eligibility and request migration
- Review your current solution configuration and confirm that it supports migration to Adobe Admin Console-based user management.
- Review any solution-specific eligibility requirements and prerequisites.
- Contact your Adobe account team and request migration to Adobe Admin Console user management.
- Work with your Adobe account team to review migration timing, implementation requirements, and organizational readiness.
- Communicate any sign-in or access changes to affected administrators and users.
After migration
Once migration is complete:
- User administration is managed through the Adobe Admin Console.
- User sign-in and access experiences may be updated based on the organization’s identity configuration.
- Ongoing user lifecycle management activities should be performed through the Adobe Admin Console unless otherwise documented for the solution.
If your organization does not meet the eligibility criteria, contact your Adobe account team to explore options for becoming eligible for Adobe Admin Console user management.
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