Create license assignment reports for multiple organizations and products

Learn how global administrators can generate and download detailed license reports for multiple organizations and products for specific date ranges to facilitate precise tracking of license provisioning.

NOTE
To create, view, and export a license assignment report, sign in to the Global Admin Console, and go to Insights > Reports > License assignment.

Create a report

License assignment reports help you proactively monitor license provisioning and reduce manual tracking. Global admins can create a license assignment report for select products for any number of child organizations to monitor software license provisioning data across all departments.

  1. Go to the Insights tab in the Global Admin Console.

  2. On the License Assignment page, select Create report.

  3. Select the organizations and select Next. You can individually pick each organization or select all child orgs within a parent using the Select all button.

    note
    NOTE
    Know why you can’t select certain organizations:
    If a child org doesn’t have a contract or has a separate enterprise contract with the same product as that of the parent org, it is disabled from creating a license assignment report. For example, if the parent org’s contract has Adobe Acrobat, and the child org has the same as part of another contract, the product is limited for allocation. As a result of this, it’s also limited for report creation in the Global Admin Console. Learn how to track provisioning for such orgs using their respective Admin Console.
    note
    NOTE
    You can create assignment reports only for organizations with an active contract.
  4. Select the products to include in the report and select Next.

    note
    NOTE
    Know why you can’t select certain products:
    Products that aren’t allocatable in the Global Admin Console are not included for report creation. This currently includes some Digital Experience products like Workfront, Adobe Experience Manager, and Adobe Experience Platform, and also products like Adobe Firefly Services, Acrobat Sign, and Adobe Stock. You use the Adobe Admin Console to find the license provisioning data for these products.
  5. Select whether to aggregate the report by month or year.

  6. Select a custom date range or choose from preset options. You can pick any start date from June 18, 2020, up to the previous day, as long as it does not precede your contract start date.

  7. Select Download to export the report as a CSV file.

The report begins processing and appears on the License Assignment page with details such as name, creator, creation time, date range, and status. Once ready, you receive an email notification and the report downloads automatically.

Any global admin can download the report anytime after it’s ready, using the Download icon next to the report name.

NOTE
  • To ensure the latest data is reflected, generate reports 48 hours after any allocation.
  • Reports are retained for 90 days after they are generated.

View and download previously generated reports

Global admins can view and download the license assignment reports generated by any other global admin in your organization. However, global viewers can only view the list of license assignment reports.

  1. Go to the Insights tab in the Global Admin Console.

  2. On the License Assignment page, all reports are listed with the following details:

    table 0-row-2 1-row-2 2-row-2 3-row-2 4-row-2 5-row-2
    Field Description
    Name Automatically generated and cannot be edited.
    Creator The global admin who generated the report.
    Creation time The system time when the report was created.
    Date range The selected date range for the report.
    Status Success if the report is ready for download, or Processing if it’s still being generated.
  3. To export the report as a CSV file, select the Download icon next to the report.

Know your license assignment report

The report you download contains the following information for each event:

Field
Description
Org ID
Unique ID tied to the parent org
Org name
Name of the parent org
Child org ID
Unique Identifier of the selected child org
Child org name
Name of the child org
License ID
Unique ID for the product license
Product name
Name of the selected product
Date
Date selection
Total license qty
Total number of licenses at the parent org level
Child licenses
License count that’s allocated to the child org
Monthly/yearly peak assigned qty
Aggregate value of license provisioning (monthly/yearly)
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