Getting started getting-started

Here is a helpful video to get an overview of Places Services:

Using Places Service

To use Places Service, complete the following tasks:

1. Ensure that your user is provisioned to use Places Service

The Places Service product context is available with all Experience Cloud organizations.

  • Ensure that you are listed as a user under the Places Service and Experience Platform Launch product contexts in the Admin Console.

    For more information, see Adding a user to Experience Platform Launch and Places Service in Frequently asked questions.

2. Create your POIs

Points of Interest (POI) are geo-fences that you create for your organizations, and you can create POIs in one of the following ways:

3. Configure the Places extension

For more information about configuring the Places extension, see the following information:

4. (Optional) Implement a region monitoring solution

If you plan to do active region monitoring, you will need to implement directly with operating system. For more information, see the following documents: