DocumentationAnalyticsStreaming Media Collection Guide

Track errors using JavaScript 2.x

Last update: November 11, 2022
  • Topics:
  • Media Analytics

CREATED FOR:

  • User
  • Admin
  • Developer

The following instructions provide guidance for implementation across all 2.x SDKs.

IMPORTANT
If you are implementing a 1.x version of the SDK, you can download the 1.x Developers Guides here: Download SDKs.

Implement error tracking

  1. Track media player errors:

    onPlayerError = function() {
    this._mediaHeartbeat.trackError("mediaErrorId");
};
NOTE
Tracking media player errors will not stop the media tracking session. If the media player error prevents the playback from continuing, make sure that the media tracking session is closed by calling trackSessionEnd after calling trackError.
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