Customer Configuration customer-configuration
The Customer Configuration Dashboard is a powerful tool that provides insights into your brand’s visibility in LLMs. By correctly setting up categories, topics, prompts, you can ensure your brand is well positioned to appear in LLM-generated responses. This setup ensures the platform tailors insights to your business context, enabling accurate visibility, traffic, and opportunity analysis.
In order to configure how LLM Optimizer monitors and analyzes your brand presence across different markets and competitive landscapes, you have access to the following tabs:
Categories categories
From the categories tab, you can define business categories or product lines that you want to track, and associate them with specific regions. Overall, the categories tab relates to almost every other customization on this page, because categories will appear in the category field for the other customizations (others tracking,aliases and so on). To add a new category:
- Click the Add button.
- In the new configuration window, add the Category Name.
- Customize the Associated Region where the category will be monitored.
- Click Save and the new category will appear on the category list.
Adding new categories will not automatically generate topics and prompts - these will need to be added manually from the Data Insights tab.
To delete a category, click the delete icon from the category list. Be careful, because deleting a category will also delete the associated items like brand aliases that are linked to that specific category.
Others Tracking others-tracking
By using this tab, you can track how your others are mentioned in relation to your brand across different categories and regions. Monitor their presence and performance in your market segments. To customize tracking:
- Click the Add button.
- In the new configuration window, select the Category. Previously created categories will appear here.
- Add the other’s name.
- Customize the other Alias and Domains if needed.
- Click Save.
To delete an entry on the list , click the delete icon.
Brand Aliases brand-aliases
By using brand aliases, you can configure alternative names and variations of your brand that should be tracked across different categories and regions. This ensures comprehensive monitoring of all brand mentions. To add a brand alias:
- Click the Add button.
- In the new configuration window, select the Category. Previously created categories will appear here.
- Select the Region where the alias will be monitored.
- Add the brand alias.
- Click Save and the brand alias will appear on the list.
To delete a brand alias, click the delete icon from the alias list.
Data Insights data-insights
From this tab, you can review, manage and customize prompts. You can upload a Brand Presence data insights .csv and the list be populated with prompts and topics from that analysis. You can also delete, modify and add topics and their associated prompts as needed.
To import a data insights .csv file, you first need to export a file from the Brand Presence dashboard. See the data insights section to learn how to do that. Once you have the file:
- On the dashboard, click Upload CSV.
- On the Import Data Insights window, drag and drop or manually choose the file.
- Click Upload Data.
You can also create a new CSV file by downloading the template from the Import Data Insights window. Once you have the template, open it and input your topics together with their associated prompts, categories, and regions each in a new line.
Additionally, you can also add topics/prompts to the list independently of a CSV file. To achieve this, on the dashboard, you need to:
- Click the Add Topic button.
- In the new configuration window, select the Category. Previously created categories will appear here.
- Enter the topic name.
- Add the prompt text.
- Select the region.
- Click Add Prompt and the topic with the prompt will appear on the list.
On the list, you can click each topic and the associated prompt(s) will appear, To delete the topic and its associated prompts, click the delete icon from the list.
CDN Configuration cdn-configuration
From this tab, you can configure your CDN streams to enable Adobe LLM Optimizer to analyze your CDN data. This data will be used to power dashboards (like Agentic and Referral Traffic), providing insights into traffic patterns, performance metrics, and optimization opportunities. To onboard your CDN provider, click Onboard CDN.
On the Onboard CDN Provider window:
- Select your CDN provider.
- Click Onboard to enable log forwarding.
If you select Other, you will have to reach out to llmo-now@adobe.com for assistance.