DocumentationExperience PlatformSource Connectors Guide

Microsoft Dynamics connector

Last update: April 2, 2025
  • Topics:
  • Sources

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  • Developer

Adobe Experience Platform allows data to be ingested from external sources while providing you with the ability to structure, label, and enhance incoming data using Experience Platform services. You can ingest data from a variety of sources such as Adobe applications, cloud-based storage, databases, and many others.

Experience Platform provides support for ingesting data from a third-party CRM system. Support for CRM providers include Microsoft Dynamics.

IP address allow list

A list of IP addresses must be added to an allow list prior to working with source connectors. Failing to add your region-specific IP addresses to your allow list may lead to errors or non-performance when using sources. See the IP address allow list page for more information.

Field mapping from Microsoft Dynamics to XDM

To establish a source connection between Microsoft Dynamics and Experience Platform, the Microsoft Dynamics source data fields must be mapped to their appropriate target XDM fields prior to being ingested into Experience Platform.

See the following for detailed information on the field mapping rules between Microsoft Dynamics datasets and Experience Platform:

  • Contacts
  • Leads
  • Accounts
  • Opportunities
  • Opportunity contact roles
  • Campaigns
  • Marketing ist
  • Marketing list members

The documentation below provides information on how to connect Microsoft Dynamics to Experience Platform using APIs or the user interface:

Connect Microsoft Dynamics to Experience Platform using APIs

  • Create a Microsoft Dynamics base connection using the Flow Service API
  • Explore data tables using the Flow Service API
  • Create a dataflow for a CRM source using the Flow Service API

Connect Microsoft Dynamics to Experience Platform using the UI

  • Create a Microsoft Dynamics source connection in the UI
  • Create a dataflow for a CRM connection in the UI
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