Documentation Experience Platform Sandboxes Guide

Sandbox management endpoint

Last update: April 2, 2025

Topics:
Sandboxes

CREATED FOR:

Developer

Sandboxes in Adobe Experience Platform provide isolated development environments that allow you to test features, run experiments, and make custom configurations without impacting your production environment. The /sandboxes endpoint in the Sandbox API allows you to programmatically manage sandboxes in Experience Platform.

Getting started

The API endpoint used in this guide is part of the Sandbox API. Before continuing, please review the getting started guide for links to related documentation, a guide to reading the sample API calls in this document, and important information regarding required headers that are needed to successfully make calls to any Experience Platform API.

Retrieve a list of sandboxes

You can list all sandboxes belonging to your organization (active or otherwise), by making a GET request to the /sandboxes endpoint.

API format

GET /sandboxes?{QUERY_PARAMS}

Parameter	Description
`{QUERY_PARAMS}`	Optional query parameters to filter results by. See the section on query parameters for more information.

Request

curl -X GET \
  https://platform.adobe.io/data/foundation/sandbox-management/sandboxes?&limit=4&offset=1 \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \

Response

A successful response returns a list of sandboxes belonging to your organization, including details such as name, title, state, and type.

{
    "sandboxes": [
        {
            "name": "prod",
            "title": "Production",
            "state": "active",
            "type": "production",
            "region": "VA7",
            "isDefault": true,
            "eTag": 2,
            "createdDate": "2019-09-04 04:57:24",
            "lastModifiedDate": "2019-09-04 04:57:24",
            "createdBy": "{USER_ID}",
            "modifiedBy": "{USER_ID}"
        },
        {
            "name": "dev",
            "title": "Development",
            "state": "active",
            "type": "development",
            "region": "VA7",
            "isDefault": false,
            "eTag": 1,
            "createdDate": "2019-09-03 22:27:48",
            "lastModifiedDate": "2019-09-03 22:27:48",
            "createdBy": "{USER_ID}",
            "modifiedBy": "{USER_ID}"
        },
        {
            "name": "stage",
            "title": "Staging",
            "state": "active",
            "type": "development",
            "region": "VA7",
            "isDefault": false,
            "eTag": 1,
            "createdDate": "2019-09-03 22:27:48",
            "lastModifiedDate": "2019-09-03 22:27:48",
            "createdBy": "{USER_ID}",
            "modifiedBy": "{USER_ID}"
        },
        {
            "name": "dev-2",
            "title": "Development 2",
            "state": "creating",
            "type": "development",
            "region": "VA7",
            "isDefault": false,
            "eTag": 1,
            "createdDate": "2019-09-07 10:16:02",
            "lastModifiedDate": "2019-09-07 10:16:02",
            "createdBy": "{USER_ID}",
            "modifiedBy": "{USER_ID}"
        }
    ],
    "_page": {
        "limit": 4,
        "count": 4
    },
    "_links": {
        "next": {
            "href": "https://platform.adobe.io:443/data/foundation/sandbox-management/sandboxes/?limit={limit}&offset={offset}",
            "templated": true
        },
        "prev": {
            "href": "https://platform.adobe.io:443/data/foundation/sandbox-management/sandboxes?offset=0&limit=1",
            "templated": null
        },
        "page": {
            "href": "https://platform.adobe.io:443/data/foundation/sandbox-management/sandboxes?offset=1&limit=1",
            "templated": null
        }
    }
}

Property	Description
`name`	The name of the sandbox. This property is used for lookup purposes in API calls.
`title`	The display name for the sandbox.
`state`	The current processing state of the sandbox. A sandbox’s state can be any of the following: `creating`: The sandbox has been created, but is still being provisioned by the system. `active`: The sandbox is created and active. `failed`: Due to an error, the sandbox was not able to be provisioned by the system and is disabled. `deleted`: The sandbox has been manually disabled.
`type`	The sandbox type. The current supported sandbox types include `development` and `production`.
`isDefault`	A boolean property indicating whether this sandbox is the default production sandbox for the organization.
`eTag`	An identifier for a specific version of the sandbox. Used for version control and caching efficiency, this value is updated each time a change is made to the sandbox.

Look up a sandbox

You can look up an individual sandbox by making a GET request that includes the sandbox’s name property in the request path.

API format

GET /sandboxes/{SANDBOX_NAME}

Parameter	Description
`{SANDBOX_NAME}`	The `name` property of the sandbox you want to look up.

Request

The following request retrieves a sandbox named “dev-2”.

curl -X GET \
  https://platform.adobe.io/data/foundation/sandbox-management/sandboxes/dev-2 \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \

Response

A successful response returns the details of the sandbox, including its name, title, state, and type.

{
    "name": "dev-2",
    "title": "Development 2",
    "state": "creating",
    "type": "development",
    "region": "VA7",
    "isDefault": false,
    "eTag": 1,
    "createdDate": "2019-09-07 10:16:02",
    "lastModifiedDate": "2019-09-07 10:16:02",
    "createdBy": "{USER_ID}",
    "modifiedBy": "{USER_ID}"
}

Property	Description
`name`	The name of the sandbox. This property is used for lookup purposes in API calls.
`title`	The display name for the sandbox.
`state`	The current processing state of the sandbox. A sandbox’s state can be any of the following: creating: The sandbox has been created, but is still being provisioned by the system. active: The sandbox is created and active. failed: Due to an error, the sandbox was not able to be provisioned by the system and is disabled. deleted: The sandbox has been manually disabled.
`type`	The sandbox type. The current supported sandbox types include: `development` and `production`.
`isDefault`	A boolean property indicating whether this sandbox is the default sandbox for the organization. Typically this is the production sandbox.
`eTag`	An identifier for a specific version of the sandbox. Used for version control and caching efficiency, this value is updated each time a change is made to the sandbox.

Create a sandbox

NOTE

When a new sandbox is created, you must first add that new sandbox to your product profile in Adobe Admin Console before you can start using the new sandbox. See the documentation on managing permissions for a product profile for information on how to provision a sandbox to a product profile.

You can create a new development or production sandbox by making a POST request to the /sandboxes endpoint.

Create a development sandbox

To create a development sandbox, you must provide a type attribute with a value of development in the request payload.

API format

POST /sandboxes

Request

The following request creates a new development sandbox named “acme-dev”.

curl -X POST \
  https://platform.adobe.io/data/foundation/sandbox-management/sandboxes \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'Content-Type: application/json' \
  -d '{
    "name": "acme-dev",
    "title": "Acme Business Group dev",
    "type": "development"
  }'

Property

Description

name

The identifier that will be used to access the sandbox in future requests. This value must be unique, and best practice is to make it as descriptive as possible. This value cannot contain any spaces or special characters.

title

A human-readable name used for display purposes in the Experience Platform user interface.

type

The type of sandbox to be created. For a non-production sandbox, this value must be development.

Response

A successful response returns the details of the newly created sandbox, showing that its state is “creating”.

{
    "name": "acme-dev",
    "title": "Acme Business Group dev",
    "state": "creating",
    "type": "development",
    "region": "VA7"
}

NOTE

Sandboxes take roughly 30 seconds to be provisioned by the system, after which their state will become “active” or “failed”.

Create a production sandbox

To create a production sandbox, you must provide a type attribute with a value of production in the request payload.

API format

POST /sandboxes

Request

The following request creates a new production sandbox named “acme”.

curl -X POST \
  https://platform.adobe.io/data/foundation/sandbox-management/sandboxes \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H `Accept: application/json` \
  -H 'Content-Type: application/json' \
  -d '{
    "name": "acme",
    "title": "Acme Business Group",
    "type": "production"
}'

Property

Description

name

The identifier that will be used to access the sandbox in future requests. This value must be unique, and best practice is to make it as descriptive as possible. This value cannot contain any spaces or special characters.

title

A human-readable name used for display purposes in the Experience Platform user interface.

type

The type of sandbox to be created. For a production sandbox, this value must be production.

Response

A successful response returns the details of the newly created sandbox, showing that its state is “creating”.

{
    "name": "acme",
    "title": "Acme Business Group",
    "state": "creating",
    "type": "production",
    "region": "VA7"
}

NOTE

Sandboxes take roughly 30 seconds to be provisioned by the system, after which their state will become “active” or “failed”.

Update a sandbox

You can update one or more fields in a sandbox by making a PATCH request that includes the sandbox’s name in the request path and the property to update in the request payload.

NOTE

Currently only a sandbox’s title property can be updated.

API format

PATCH /sandboxes/{SANDBOX_NAME}

Parameter

Description

{SANDBOX_NAME}

The name property of the sandbox you want to update.

Request

The following request updates the title property of the sandbox named “acme”.

curl -X PATCH \
  https://platform.adobe.io/data/foundation/sandbox-management/sandboxes/acme \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'Content-Type: application/json'
  -d '{
    "title": "Acme Business Group prod"
  }'

Response

A successful response returns HTTP status 200 (OK) with the details of the newly updated sandbox.

{
    "name": "acme",
    "title": "Acme Business Group prod",
    "state": "active",
    "type": "production",
    "region": "VA7"
}

Reset a sandbox

Sandboxes have a “factory reset” feature which deletes all non-default resources from a sandbox. You can reset a sandbox by making a PUT request that includes the sandbox’s name in the request path.

API format

PUT /sandboxes/{SANDBOX_NAME}

Parameter

Description

{SANDBOX_NAME}

The name property of the sandbox you want to reset.

validationOnly

An optional parameter that allows you to do a pre-flight check on the sandbox reset operation without making the actual request. Set this parameter to validationOnly=true to check if the sandbox you are about to reset contains any Adobe Analytics, Adobe Audience Manager, or segment sharing data.

Request

The following request resets a sandbox named “acme-dev”.

curl -X PUT \
  https://platform.adobe.io/data/foundation/sandbox-management/sandboxes/acme-dev?validationOnly=true \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'Content-Type: application/json'
  -d '{
    "action": "reset"
  }'

Property

Description

action

This parameter must be supplied in the request payload with a value of “reset” in order to reset the sandbox.

Response

NOTE

Once a sandbox is reset, it takes roughly 30 seconds to be provisioned by the system.

A successful response returns the details of the updated sandbox, showing that its state is “resetting”.

{
    "id": "d8184350-dbf5-11e9-875f-6bf1873fec16",
    "name": "acme-dev",
    "title": "Acme Business Group dev",
    "state": "resetting",
    "type": "development",
    "region": "VA7"
}

The default production sandbox and any user-created production sandboxes cannot be reset if the identity graph hosted within it is also being used by Adobe Analytics for the Cross Device Analytics (CDA) feature, or if the identity graph hosted within it is also being used by Adobe Audience Manager for the People Based Destinations (PBD) feature.

The following is a list of possible exceptions that could prevent a sandbox from being reset:

{
    "status": 400,
    "title": "Sandbox `{SANDBOX_NAME}` cannot be reset. The identity graph hosted in this sandbox is also being used by Adobe Analytics for the Cross Device Analytics (CDA) feature.",
    "type": "http://ns.adobe.com/aep/errors/SMS-2074-400"
},
{
    "status": 400,
    "title": "Sandbox `{SANDBOX_NAME}` cannot be reset. The identity graph hosted in this sandbox is also being used by Adobe Audience Manager for the People Based Destinations (PBD) feature.",
    "type": "http://ns.adobe.com/aep/errors/SMS-2075-400"
},
{
    "status": 400,
    "title": "Sandbox `{SANDBOX_NAME}` cannot be reset. The identity graph hosted in this sandbox is also being used by Adobe Audience Manager for the People Based Destinations (PBD) feature, as well by Adobe Analytics for the Cross Device Analytics (CDA) feature.",
    "type": "http://ns.adobe.com/aep/errors/SMS-2076-400"
},
{
    "status": 400,
    "title": "Warning: Sandbox `{SANDBOX_NAME}` is used for bi-directional segment sharing with Adobe Audience Manager or Audience Core Service.",
    "type": "http://ns.adobe.com/aep/errors/SMS-2077-400"
}

You can proceed to reset a production sandbox that is used for bi-directional segment sharing with Audience Manager or Audience Core Service by adding the ignoreWarnings parameter to your request.

API format

PUT /sandboxes/{SANDBOX_NAME}?ignoreWarnings=true

Parameter

Description

{SANDBOX_NAME}

The name property of the sandbox you want to reset.

ignoreWarnings

An optional parameter that allows you to skip the validation check and force the reset of a production sandbox that is used for bi-directional segment sharing with Audience Manager or Audience Core Service. This parameter cannot be applied to a default production sandbox.

Request

The following request resets a production sandbox named “acme”.

curl -X PUT \
  https://platform.adobe.io/data/foundation/sandbox-management/sandboxes/acme?ignoreWarnings=true \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}' \
  -H 'Content-Type: application/json'
  -d '{
    "action": "reset"
  }'

Response

A successful response returns the details of the updated sandbox, showing that its state is “resetting”.

{
    "id": "d8184350-dbf5-11e9-875f-6bf1873fec16",
    "name": "acme",
    "title": "Acme Business Group prod",
    "state": "resetting",
    "type": "production",
    "region": "VA7"
}

Delete a sandbox

IMPORTANT

The default production sandbox cannot be deleted.

You can delete a sandbox by making a DELETE request that includes the sandbox’s name in the request path.

NOTE

Making this API call updates the sandbox’s status property to “deleted” and deactivates it. GET requests can still retrieve sandbox’s details after it has been deleted.

API format

DELETE /sandboxes/{SANDBOX_NAME}

Parameter

Description

{SANDBOX_NAME}

The name of the sandbox you want to delete.

validationOnly

An optional parameter that allows you to do a pre-flight check on the sandbox delete operation without making the actual request. Set this parameter to validationOnly=true to check if the sandbox you are about to reset contains any Adobe Analytics, Adobe Audience Manager, or segment sharing data.

ignoreWarnings

An optional parameter that allows you to skip the validation check and force the deletion of a user-created production sandbox that is used for bi-directional segment sharing with Audience Manager or Audience Core Service. This parameter cannot be applied to a default production sandbox.

Request

The following request deletes a production sandbox named “acme”.

curl -X DELETE \
  https://platform.adobe.io/data/foundation/sandbox-management/sandboxes/acme?ignoreWarnings=true \
  -H 'Authorization: Bearer {ACCESS_TOKEN}' \
  -H 'x-api-key: {API_KEY}' \
  -H 'x-gw-ims-org-id: {ORG_ID}'

Response

A successful response returns the sandbox’s updated details, showing that its state is “deleted”.

{
    "name": "acme",
    "title": "Acme Business Group prod",
    "state": "deleted",
    "type": "development",
    "region": "VA7"
}

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