IP address allowlist

Last update: November 15, 2024

CREATED FOR:

  • User
  • Developer
IMPORTANT
  • Adobe recommends that you bookmark this page and revisit it every three months to check for the latest IP addresses. Adobe does not provide notification of new IP ranges.
  • As of 15-Oct-2024, only the new IP ranges are valid for Query Service access. Outdated IP addresses no longer work. Ensure that your allowlist includes only the new IPs to avoid service disruptions.

Overview

You can define network access controls through your network firewall. By specifying the appropriate IP range, you can allow traffic for Query Service access.

As part of ongoing improvements, Adobe has updated the IP ranges for network access to the Query Service. The previous IP addresses are now deprecated, and only the new IP addresses are valid. It is essential to update your allowlist to include the following new IP ranges to maintain uninterrupted service.

Adobe recommends that you add the following region-specific IP ranges to an allowlist depending on your region. Failing to add these region-specific IP ranges may lead to errors or service disruptions.

VA7: US and America’s customers

New IP: 4.152.211.251

NLD2: EMEA customers

New IP: 108.141.12.47

AUS5: APAC customers

New IP: 40.82.220.111

CAN2: Canadian customers

New IP: 4.172.28.20

GBR9: United Kingdom customers

New IP: 20.254.80.141

Set up IP-based restrictions

Use the Data Distiller Authorization API guides to set up IP-based restrictions. These IP-based restrictions ensure that only approved networks and client machines can access data via SQL in Adobe Experience Platform. Learn how to configure, enforce, and monitor IP restrictions to uphold high security standards, with capabilities for real-time access tracking and alerting.

Experience Platform