Interactive Communications

Interactive Communications centralizes and manages the creation, assembly, and delivery of data-driven interactive correspondences such as business correspondence, documents, statements, benefit notices, marketing mails, bills, and welcome kits.

You can use our intuitive point-and-click graphical design tool (Interactive Communications editor) to generate correspondences and business documents for print, web, or archival. You can use the editor to design a correspondences, connect it to a data source, define its logic, and modify it to match its paper counterparts or to meet strict legislative requirements. The editor runs on cloud, you can use it without worrying about installing or upgrading to the latest version.

Unlike AEM Forms Desktop Designer which can only be installed on Windows machines, the Interactive Communications editor runs in any modern browser with no installation required. This cloud-based approach eliminates installation hassles, provides cross-platform accessibility, and enables collaboration from any location with internet access.

From financial institutions generating account statements to government agencies streamlining benefit notices, Interactive Communications is the goto tool for crafting high-quality, secure, and legally compliant correspondence with ease and efficiency.

Core Capabilities

The core capabilities of the Interactive Communications editor are:

Onboarding

The Interactive Communications editor is available under the Early Access program for Forms as a Cloud Service deployments. To request access email your organization ID, and program details for your Forms as a Cloud Service deployments to aem-forms-ea@adobe.com from your official address.

Once you are provided access, begin creating your first correspondence.