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Forms Experience Builder - Frequently asked questions

This FAQ addresses the most common questions about Forms Experience Builder, from basic setup to advanced features and troubleshooting.

General questions

What is Forms Experience Builder?

Forms Experience Builder is an AI-powered form creation tool that allows you to build sophisticated digital forms using conversational language. Instead of traditional drag-and-drop interfaces or complex coding, you simply describe what you want, and the AI creates the form for you.

Who can use Forms Experience Builder?

Forms Experience Builder is designed for:

When should I use Forms Experience Builder vs. a traditional form editor?

Use Forms Experience Builder when you want to:

Use a traditional editor when you need:

Is Forms Experience Builder available for all AEM Forms customers?

Forms Experience Builder is now generally available for all AEM Forms as a Cloud Service customers. Contact your Adobe representative to learn about deployment options for your organization.

Setup and configuration

What are the prerequisites for using Forms Experience Builder?

Before using Forms Experience Builder, ensure you have:

For detailed technical setup requirements, see Deploy and configure Forms Experience Builder.

How do I enable Forms Experience Builder in my environment?

Forms Experience Builder setup depends on your AEM Forms implementation:

For Edge Delivery Services:

For Core Components-based forms:

Can I use Forms Experience Builder with existing forms?

Yes, Forms Experience Builder can work with existing forms in several ways:

Creating forms

How do I create my first form?

Start with a simple description of what you want:

Create a contact form with name, email, and message fields

The AI will generate the basic form structure, which you can then enhance with additional features, validation, and styling.

What types of forms can I create?

Forms Experience Builder supports various form types:

Can I create multi-step forms?

Yes, you can create multi-step forms using natural language:

Create a progressive form with 3 steps: personal info, preferences, confirmation

The AI will automatically set up the form structure with navigation between steps.

How do I add validation to form fields?

Add validation using natural language commands:

Make @email a required field with email format validation
Add US phone number format validation to @phoneNumber
Set age validation: must be 18 or older for @dateOfBirth

Advanced features

What are LLM-enhanced smart fields?

LLM-enhanced smart fields are intelligent form fields that come pre-populated with relevant options from AI knowledge bases. For example:

How do I import existing documents into forms?

You can import various document types:

Use the attachment icon in Forms Experience Builder to upload your document and describe your conversion requirements.

Can I integrate forms with external systems?

Yes, Forms Experience Builder supports various integration options:

Troubleshooting

The AI doesn’t understand my request. What should I do?

Try these approaches:

My form validation isn’t working. How do I fix it?

Check these common issues:

Conditional logic isn’t triggering properly. What’s wrong?

Troubleshoot conditional logic by:

The interface isn’t loading. What should I do?

Try these solutions:

Best practices

How can I create better forms with Forms Experience Builder?

Follow these best practices:

What should I avoid when creating forms?

Avoid these common mistakes:

How do I ensure my forms are accessible?

Forms Experience Builder includes accessibility features:

Integration and deployment

How do I deploy forms created with Forms Experience Builder?

Forms created with Forms Experience Builder follow standard AEM Forms deployment processes:

Can I customize the AI responses and behavior?

Yes, you can configure various aspects:

How do I get help with Forms Experience Builder?

For additional support:

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