Extra space between text and bullets in AEM Forms IC Editor after upgrading to 6.5.25

If extra space appears between text and bullet points in the Interactive Communication Editor after upgrading Adobe Experience Manager (AEM) Forms to version 6.5.25, this is caused by underlying library changes introduced with the upgrade. Contact Adobe Support to request the hotfix that resolves the issue.

Description description

Environment

Adobe Experience Manager (AEM) Forms 6.5.25

Issue/Symptoms

After upgrading to AEM 6.5.25 with the Forms package, bullet lists in the Interactive Communication Editor display extra space between the bullet and the text. This affects the visual output during editing, preview, or PDF generation. No error messages or stack traces are associated with this issue.

Cause

The issue is caused by changes in the underlying libraries introduced with the upgrade to AEM 6.5.25. This problem did not occur in previous versions.

Resolution resolution

Try the following steps to resolve the issue:

  1. Confirm that your environment is running AEM 6.5.25 with the Forms package installed.
  2. Identify the Document Fragments or Interactive Communications where the extra space between bullets and text appears.
  3. Contact Adobe Support and request the hotfix for this issue, as the fix is not available for public download.
  4. Follow the instructions provided by Adobe Support to install the hotfix in your environment.
  5. After installing the hotfix, restart the AEM instance if required.
  6. Test the affected bullet lists in the Interactive Communication Editor to verify that the extra space issue is resolved.
  7. Monitor for any regressions and check future Service Pack release notes for inclusion of a permanent fix.
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