AEMaaCS environment creation failure in Cloud Manage
Environment creation in Adobe Experience Manager as a Cloud Service can fail before provisioning completes, leaving no usable environment. The issue is commonly linked to missing permissions, absent product profiles, invalid configurations, or concurrent provisioning conflicts. Backend orchestration errors or pipeline issues can also interrupt the process. Resolving the issue involves validating access, confirming required product profiles, and reviewing pipeline and configuration logs.
Description description
Creating a new environment in Cloud Manager fails before provisioning completes. The process starts but ends without successfully creating the environment. The environment does not appear in the program after the workflow finishes.
Environment:
- Adobe Experience Manager as a Cloud Service (AEMaaCS)
- Cloud Manager
- Adobe Admin Console
Issue/Symptoms:
- Environment creation remains in progress and then fails
- No environment is created after the workflow completes
- Cloud Manager activity logs show failure records without a completed environment ID
How to confirm
- Verify the user has Environment Deployment permissions in Cloud Manager.
- Check Cloud Manager activity to ensure no other provisioning jobs are running.
- Confirm that at least one Automated Forms Conversion Service profile exists in the Admin Console.
- Review pipeline execution logs for errors, timeouts, or configuration failures.
- Inspect custom OSGi or Dispatcher configurations for issues.
Resolution resolution
To resolve the issue:
- Ensure the user has sufficient permissions to create environments in Cloud Manager.
- Wait for or stop any ongoing environment provisioning operations before retrying.
- Create a required Automated Forms Conversion Service profile if none exists.
- Review and fix any errors found in Cloud Manager pipeline execution logs.
- Correct or remove invalid OSGi or Dispatcher configurations.
- Retry creating the environment in Cloud Manager after resolving all issues.