AEM Edge Delivery Service: Enable Dynamic Media with OpenAPI in production

Enable Dynamic Media with OpenAPI in the production environment for Adobe Experience Manager Edge Delivery Service.

Description description

Environment

Adobe Experience Manager (AEM) Edge Delivery Service

Dynamic Media

Issue/Symptoms

Your organization enabled Dynamic Media with OpenAPI in development and staging, but not in production.

Resolution resolution

Try the following steps to resolve this issue:

  1. Identify the production environment that needs this feature.

  2. Contact Adobe Support to request activation for the target production environment.

    1. Provide the production environment details needed to complete the request.
    2. Wait for confirmation of successful activation.
    3. Test Dynamic Media features in production and confirm that the OpenAPI integration works as expected.
  3. If the issue continues, share the observed behavior and your validation results for further investigation.

Cause

Adobe enables Dynamic Media with OpenAPI separately for each environment. As a result, production requires its own activation even if development and staging already have the feature.

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