Unable to edit or add components in AEM Sites after assigning write access

In Adobe Experience Manager (AEM) as a Cloud Service, a user can’t add new components or edit existing ones in the page editor even after being granted write access. This happens because additional permissions are required beyond basic write access. To fix this, confirm the user has the correct permissions and verify functionality in the Sites editor.

Description description

Environment

AEM as a Cloud Service (AEMaaCS)

Issue/Symptoms

  • After granting write access, the user can’t edit components in AEM Sites.
  • The user can’t drag new components onto pages in the Sites editor.

Resolution resolution

To solve the issue, try the following steps:

  1. Confirm that the affected user has both rep:write and jcr:lockManagement permissions on the relevant content path.
  2. Update the user’s permissions if either rep:write or jcr:lockManagement is missing.
  3. Log out of AEM and log back in with the affected user account.
  4. Open a page in the Sites editor and select a Container component. Refer to Components for more details.
  5. Locate the Drag components here area inside the Container and attempt to insert or edit desired components.
  6. Verify that editing and adding components now works as expected.
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