DocumentationExperience Cloud KCS

How to Enable “Log report builder data block to web console” and Capture Requests/Responses in Report Builder

Last update: August 18, 2026

Learn about the troubleshooting setting in Report Builder that allows you to log client/server data to the web console.

Description description

Environment

Adobe Analytics (all versions)

Issue/Symptoms

The troubleshooting setting in Report Builder allows you to log client/server data to the web console.

This feature is useful for diagnosing issues and providing detailed information when escalating support tickets.

This article provides instructions for both Windows and macOS.

Resolution resolution

Follow these steps to access the Developer Tools troubleshooting setting in Report Builder:

  1. Open the Report Builder add-in in Excel.

  2. Click the Settings icon in the top-right corner.

  3. In the Troubleshooting section, enable Log report builder data block to web console.

  4. Click Apply to save the settings.

  5. Open the Developer Tools:

    • In Windows:

      1. Right-click anywhere inside the add-in, and select Inspect.
      2. Verify that the Developer Tools window opens.

    • In macOS:

      1. In Safari, open the Develop menu, and launch the Developer Tools.
      2. In Web Inspector, navigate to Microsoft Excel > reportbuilder.an.adobe.com > taskpane.html, and select the taskpane.html target.

  6. Execute any request within Report Builder.

  7. In the Network tab of Developer Tools or Web Inspector, under Data, locate the message entries to view the logged request and response details.

Report Builder Settings

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