Resolution
Checking the internal Azure function logs, it was found that the request had the result 404 Not Found. The GET to the URL from the message field returned 404. See below.
The failure in this case was caused by the fact that, following Adobe’s recommendation, the querybuilder was blocked at the dispatcher level.
However, Cloud Manager needs the querybuilder to be allowed on the dispatcher for the Cloud Manager user, as during the asset testing, it retrieves the processing time.
{
"x-ms-workflow-run-id": " ",
"x-ms-workflow-operation-name": "1500_measureAssetsProcessingTime",
"message": "Req: GET https://author-URL.adobecqms.net/bin/querybuilder.json?p.hitwriter=selective&p.limit=1000&p.properties=jcr%3Acontent%2Fjcr%3AlastModified+jcr%3Acreated&path=%2Fcontent%2Fdam%2Fcloudmanager&property=jcr%3Acontent%2Fdam%3AassetState&property.depth=1&property.value=processed&type=dam%3AAsset",
"x-ms-client-tracking-id": "trackingID",
"trackingContext": {
"executionId": executionID,
"tenantId": tenantID,
"imsOrgId": "IMS_ORG",
"programId": programID,
"pipelineId": pipelineID
}
}
Ask Questions In Our Experience League Campaign Community
If you have any questions you’d like answered about this topic, or read previous answered-questions, we invite you to view our Experience League Community blog post that includes this article, send us your questions and comments, and join our Experience League Campaign Community!