Upload file to Azure blob storage - CRL-290029 Forbidden

Description description


Adobe Campaign Classic v7


  1. You are integrating Adobe Campaign Classic v7 with Adobe Experience Platform, and you have created a workflow as described in Create an export workflow in Campaign Classic in Campaign Classic v7 Documentation. This is in order to export data from ACC to the Azure blob storage location.
  2. You try to add a File transfer activity (Action-File upload) to Azure Blob. In the Audit Trail logs, you see the following error:

CRL-290182 Error occurred while uploading ‘https://ocuazfcucsa002.blob.core.windows.net/campaign/IngestaAEP/Feedback/envioCDP.csv’ to Azure Blob Storage (code CRL-290029 Forbidden - The server understood the request, but is refusing to fulfill it)

The result is that you can read files from the blob storage (download), but you cannot write files there (upload).

Resolution resolution

IP needs to be whitelisted on the Azure side. Contact Azure support for this request.