Unable to edit custom fields | Workfront
Learn how to edit custom fields on Workfront with the following steps.
Description description
Environment
Workfront
Issue/Symptoms
There are different scenarios where a user might encounter problems with editing custom fields. For example, when submitting a request, while viewing a custom form on an object, or when viewing custom fields on a report.
Resolution resolution
Step to resolve:
-
Ensure that the form which contains the field is attached to the object one is trying to edit.
- If a non-admin user wants to attach a form to the object, they will need to manage access to the object in order to attach the form.
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Verify all the details in the form sharing are correct.
- Open the Sharing settings for the object to which the form is attached. See below:
- Look for the affected user on the Sharing menu.
- If the user is not listed, add them to the Sharing menu.
- Ensure that the user has the Contribute permission with the Edit Custom Form enabled in the Advanced Settings. See below:
- (This step is optional) If this form is part of a Request Queue, check the sharing settings on the Request Queue custom forms, as well. See below:
- Open the Sharing settings for the object to which the form is attached. See below:
For more information, open the following links:
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