-
The Image Serving modifiers from IS commands are not added to the
req=set
request by design. However, modifiers that only affect image display work fine. Modifiers affecting size must be used in a complex asset. For example:https://s7d9.scene7.com/s7viewers/html5/BasicZoomViewer.html?asset= {Scene7SharedAssets/Backpack_B?extendn=0.5%252C0.5%252C0.5%252C0.5}
-
Scaling the browser window leads to incorrect resizing.
-
iPad 2 - Large eCatalog assets crash Safari on iOS.
All viewers
- Watermarks, obfuscation, and locking are not supported.
- Image presets are not supported.
- Adding or removing viewer from the DOM using
display:none
CSS or by dynamically detaching it from the parent node is not supported.
HTML5 all viewers
- Embedding a viewer in a table can result in incorrect sizing or placement of the viewer in non-native full-screen mode. Adobe recommends you use DIVs instead.
- Parameters with explicit instance names in the code require instance names in the URL as well to be overwritten (for example,
zoomView.iconfeffect=0
). - Image Serving command
crop
is not supported. - Close button only works if the viewer is open in a child window.
- IS commands modifier does not support Image Serving modifiers that affect image size.
HTML5 eCatalog
- Navigating to other HTML page and then returning occasionally causes the viewer to reset back to the first page.
- Page layout occasionally displays incorrectly after rotating the iOS device. Zooming into the page corrects the layout.
- Internal links only to left-most page in multi-page spreads. Affects mobile devices in portrait mode.
HTML5 Mixed Media
- Soundtrack play is not supported.
HTML5 Social
- To render thumbnails properly in outgoing email, the
serverurl
modifier must have an absolute URL.
HTML5 Video
- The poster image can encounter a
max size
error. Increase the limit setting for Image Serving Publish. - Video captions require a company rule set if the hosting HTML page is served from an external server (not a Dynamic Media server). Contact Adobe Customer Care for assistance.
- Analytics tracking can report incorrect play percentage due to buffering.
- On iPad or Android™ devices, a black frame shows instead of a poster image.
- On iPad or Android™ devices, a black frame flashes onscreen during the loading of the viewer.
- On iPad devices, black borders are shown on the side of the VideoPlayer component when the background is set to white/transparent.
- On iPad, using iOS 7, the last frame of video is distorted.
- On Chrome, Firefox, and Internet Explorer browsers, occasional macro blocking occurs during video seek in HLS streaming mode.
- The poster image does not show in the Microsoft® Edge browser for the first time visitor.
- When progressive playback is used, the poster image hides after the video loads in Internet Explorer 9.
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