Create your first skill in Coworker
In this video, you’ll see how a retail analyst uses Coworker and Customer Journey Analytics (CJA) to prepare an executive business performance briefing under a tight deadline.
Rather than manually building reports and interpreting metrics, the analyst works with Coworker to:
- Map business questions to available KPIs
- Validate reporting coverage
- Identify gaps in available metrics
- Generate executive-ready reports
- Interpret results and summarize key findings
- Convert the analysis into a reusable skill
The result is a repeatable workflow that can be executed on demand with a simple prompt.
Turn Analysis into a Reusable Skill
Instead of saving a single answer, the analyst asks Coworker to save the methodology used to create the analysis.
Coworker recognizes the recurring pattern, extracts the workflow, and creates a reusable skill that can be executed again in the future.
Configure Dynamic Time Ranges
Because performance reporting happens every month, the analyst configures the skill to use dynamic date ranges. This enables future executions to automatically analyze the most relevant reporting periods without requiring manual updates.
Publish and Refine
After reviewing the generated skill, the analyst publishes it for future use. The skill can later be refined to address KPI gaps or support additional business questions as reporting requirements evolve.