Agent jobs and AI credit consumption
Learn about agentic AI jobs and AI credit consumption in Experience Cloud applications. For information about enabling agentic AI capabilities in existing Experience Cloud applications, see Agentic AI in Experience Cloud.
Agent jobs
An agent job is a series of tasks and actions an Agent executes to achieve a specific outcome, as directed by customer inputs.
Using natural language prompts via AI Assistant, you can ask agents to carry out specific jobs. Based on those inputs, Agent Orchestrator coordinates the appropriate agents to execute each step within the relevant Experience Cloud applications.
AI credits
An AI credit is a usage-based metric that quantifies the execution of agent jobs. AI credits do not apply to AI-first applications.
AI credit consumption
AI credit usage may vary depending on the complexity and value of the job executed:
- Simple (often single-step) tasks consume fewer credits
- Complex (often multi-step) tasks consume more credits
- Tasks involving advanced reasoning, validation, multi-agent coordination, or integration consume more credits
Estimated AI credit consumption rates
- Real-Time CDP
- Adobe Journey Optimizer
- Real-Time CDP
- Adobe Journey Optimizer
- Real-Time CDP
- Adobe Journey Optimizer
- Real-Time CDP
- Adobe Journey Optimizer
- Adobe Journey Optimizer (B2B)
- Customer Journey Analytics
- Adobe Journey Optimizer (B2B)
- Adobe Journey Optimizer (B2B, B2C)
- Adobe Journey Optimizer (B2B, B2C)
- Adobe Journey Optimizer (B2B, B2C)
- Multiple Experience Cloud applications
- Multiple Experience Cloud applications
- Adobe Experience Manager Cloud Services
- Adobe Experience Manager Cloud Services
- Adobe Experience Manager Cloud Services
- Adobe Experience Manager Cloud Services