Account preferences and notifications preferences
To find Experience Cloud preferences, click Profile
On the Experience Cloud preferences page, you can manage the following account features:
Update your Adobe Account Profile.
Your profile photo and name appear when you log in to Adobe.com, Adobe products and services, and on public-facing sites like Behance.
Select an organization.
This organization is the default one used when you sign-in to Experience Cloud.
Configure how and when you would like product notifications and alerts:
- Select the products to which you want to subscribe for alerts
- Configure the type of notification (in-app, email, or Slack)
- Specify the frequency at which you would like to receive notification emails. (Not sent, instant, daily, or weekly.)
- Determine the alert priority. In-app alerts appear in the top-right corner of your window for a few seconds. Or, you can specify whether alerts should display until you dismiss them.
Subscribe to notifications in Experience Cloud notifications
You can select the products and categories to which you would like to subscribe. Notifications appear in the Notifications popover (in-app), or in your email, or in Slack (depending on your subscriptions).
Email and Slack notifications are useful for situations when you are not signed in to Experience Cloud.
Subscribe to in-app and email notifications
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Navigate to Experience Cloud preferences.
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Under Notifications, enable In-app or Email.
Changes to notifications are saved automatically.
Subscribe to Slack notifications slack
You can configure your account preferences to send Experience Cloud notifications to a Slack channel.
Prerequisites
- You must have an Experience Cloud account.
- You must have a Slack account. Your Slack administrator enables the Experience Cloud integration with Slack.
- You must be a part of at least one Slack workspace.
To subscribe to Slack notifications
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Navigate to Experience Cloud Preferences.
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Locate Slack, then click Add to Slack.
If Slack is installed, the application opens and a permission request message displays. If Slack is not installed, you must request permission.
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Click Allow.
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Under Notifications, enable Slack notifications for your desired products and categories.
Updates to notifications are automatically saved.
Request permission in Slack (troubleshooting) slack-troubleshoot
If Slack is not installed, a Request to install message displays when Slack opens after you click Add to Slack. For example:
To request permissions in Slack
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In Slack, select the workspace from the Workspace menu (top right corner).
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To request application approval for the Slack workspace manager, click Submit.
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You will receive a notification in Slack after the application request is approved.
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After you receive Slack approval, return to Experience Cloud Notifications and follow the steps to subscribe to Slack (described above).
What you will see in Slack
After successfully integrating Slack, the Slack notifications display the following information:
- The personal message will be received from the application name Adobe Experience Cloud.
- The message includes the product logo for the particular application, such as Adobe Experience Platform, Adobe Experience Manager, and so on.
- A link to view all notifications on Experience Cloud.
- A link to manage notification preferences on Experience Cloud.
View notifications and announcements in Experience Cloud view-notifications
In the Experience Cloud header, you can view notifications to which you subscribed, as well as view announcements.
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Click the bell icon in the header.
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Click Notifications or Announcements.
This location is where you receive important information about products, your collaboration with fellow users, and other relevant updates. Updates include product releases, maintenance notices, shared items, and approval requests.